TapRooT® Changing the Way the World Solves Problems

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During the video Barb and Benna refer to a video on Building Rapport. Click below for the link to the video on our YouTube page.

Building Rapport

Benna Hughes and Mark Paradies talk about the importance of going "back to the basics" and discuss what exactly is an incident investigation.

Benna Hughes and Mark Paradies talk about the importance of going "back to the basics" when you determine you have repeat incidents at your company.

In our final part of this series, Mark Paradies, Benna Hughes, and Ken Reed discuss safety in relation to human performance and human error.

In Part 3 of this series, Benna and Mark continue their discussion of how to stop human errors and talk about some Human Reliability best practices.

In Part 2 of this series, Mark and Barb discuss Mark's upcoming book on how to stop human errors at the workplace.

In Part 1 of this series, Benna and Ken begin to discuss the various ways to minimize the number of issues where human error is found to be the root cause of an incident.