🎧 Episode Description
In this episode of the Tax Pulse Podcast, Tony Santiago sits down with Eric Resch, former Senior Vice President and Chief Tax Officer at TE Connectivity, to discuss how tax leaders can prepare their departments for a successful year-end tax provision and reporting cycle.
Drawing on 45 years of tax experience across JPMorgan, PwC, United Technologies, Tyco International, and TE Connectivity, Eric explains why year-end preparation should begin immediately after the prior year closes. He shares practical strategies for assessing staffing risks, strengthening processes and technology, improving data quality, and coordinating with stakeholders throughout tax, finance, the business, and external audit teams.
The discussion emphasizes that improving people, processes, and systems is not enough on its own. Successful year-end execution requires structured communication that strengthens relationships, creates transparency, and ultimately builds trust across the organization.
🔑 Key Discussion Highlights
Planning Beyond Year-End: Why preparation should begin immediately after the prior year closes rather than waiting until the fourth quarter.
Assessing Staffing Risks: Evaluating whether the department has the right people in the right roles and addressing critical talent gaps early.
Hiring Before the Market Tightens: Why key tax accounting and reporting positions may require six months or longer to fill successfully.
Strengthening Stakeholder Coordination: Building productive relationships with controllers, treasury, internal audit, business leaders, the CFO, and the audit committee.
Creating Business Partnerships: Assigning tax professionals to specific business units and establishing a consistent communication cadence.
Developing Future Leaders: Using HR resources, management training, surveys, and employee feedback to prepare strong individual contributors for leadership roles.
Building Trust Through Structure: How consistent communication, accountability, transparency, and follow-up create stronger relationships across the organization.
📌 Top Quotes
• Start Planning Immediately:
“You need to start immediately.” — Eric Resch
• Hire for More Than Technical Ability:
“We were looking at them in three ways: can do, will do, and fit into the organization.” — Eric Resch
• Trust Takes Time:
“It takes time. You have to build trust. That doesn’t just happen overnight.” — Eric Resch
• Transparency Is Essential:
“Transparency is, again, critical.” — Eric Resch
✅ Key Takeaways
Start Early: Begin evaluating the next year-end cycle as soon as the previous one closes.
Assess the Entire Department: Review staffing, skills, processes, technology, data quality, and stakeholder coordination.
Address Talent Gaps Quickly: Critical tax accounting and reporting roles can take six months or longer to fill.
Create Structured Communication: Establish regular meetings, clear responsibilities, measurable goals, and consistent follow-up.
Develop Business Relationships: Help business leaders understand tax’s value and give them a dedicated tax contact.
Prepare New Managers: Technical expertise does not automatically translate into strong leadership; new managers need training and support.
Build Trust Across the Organization: Strong year-end execution depends on transparent relationships within tax and with finance, business leaders, executives, and external auditors.
👤 About the Guest Speaker
Eric Resch is the former Senior Vice President and Chief Tax Officer at TE Connectivity. Across a 45-year career in tax, Eric spent approximately 40 years involved in the tax provision process and held leadership roles at JPMorgan, PwC, United Technologies, Tyco International, and TE Connectivity.
His experience spans global tax operations, tax accounting and reporting, organizational design, technology, talent development, stakeholder management, and building high-performing tax departments. At TE Connectivity, Eric helped build and lead the company’s global tax organization following its transition into a public company. He also led TE’s global tax planning and transfer pricing strategies, overseeing the company’s approach to managing complex international tax matters across its worldwide operations.
▶️ Next Steps for Listeners
Conduct a year-end risk assessment covering staffing, processes, technology, data, and stakeholder relationships.
Identify critical positions and begin addressing talent gaps well before the fourth quarter.
Create a calendar of important year-end activities, reviews, responsibilities, and deadlines.
Establish regular communication with controllers, finance leaders, business units, and external auditors.
Evaluate whether newly promoted managers have the training and support needed to lead effectively.
📬 Connect With Us
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Connect with Tony Santiago and Eric Resch on LinkedIn.