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Taylor Bradley, VP Talent Strategy and Success at Turing
AI-Driven HR Innovations: Taylor Bradley's Journey and Success at Turing
In this episode of the Built by People Podcast, Taylor shares his inspiring career journey from a firefighter paramedic to a seasoned HR professional. Now the VP of Talent and Strategy Success at Turing, Taylor delves into his role leading a team of HR professionals and experimenting with AI use cases.
He highlights key initiatives, such as reducing ticket processing time by 33% through a custom GPT and scaling employee onboarding by 100%.
Taylor also discusses balancing AI automation with human empathy, overcoming resistance to AI, and developing the IT support bot Alan to automate 60% of the annual support tickets by 2025.
He concludes with a piece of advice emphasizing the importance of culture in AI adoption within organizations.
00:00 Welcome and Introduction to Taylor
00:53 Taylor's Career Journey
01:33 Overview of Turing's Services
02:13 Scaling Employee Onboarding with AI
04:01 Balancing AI Automation with Human Empathy
05:16 Overcoming Skepticism in AI Implementation
07:16 Developing the IT Support Bot
08:57 Parting Advice on AI Adoption
09:32 Closing Remarks
Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. Visit here to learn more.
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By Dave D'AngeloAI-Driven HR Innovations: Taylor Bradley's Journey and Success at Turing
In this episode of the Built by People Podcast, Taylor shares his inspiring career journey from a firefighter paramedic to a seasoned HR professional. Now the VP of Talent and Strategy Success at Turing, Taylor delves into his role leading a team of HR professionals and experimenting with AI use cases.
He highlights key initiatives, such as reducing ticket processing time by 33% through a custom GPT and scaling employee onboarding by 100%.
Taylor also discusses balancing AI automation with human empathy, overcoming resistance to AI, and developing the IT support bot Alan to automate 60% of the annual support tickets by 2025.
He concludes with a piece of advice emphasizing the importance of culture in AI adoption within organizations.
00:00 Welcome and Introduction to Taylor
00:53 Taylor's Career Journey
01:33 Overview of Turing's Services
02:13 Scaling Employee Onboarding with AI
04:01 Balancing AI Automation with Human Empathy
05:16 Overcoming Skepticism in AI Implementation
07:16 Developing the IT Support Bot
08:57 Parting Advice on AI Adoption
09:32 Closing Remarks
Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. Visit here to learn more.