When conflict flares up, are you adding fuel—or water?

In this episode, I explore a simple yet powerful metaphor to help leaders de-escalate tension and build stronger conversations. Learn how to lead with clarity, maturity, and curiosity in the heat of the moment.

Main Ideas:

• The "Fuel vs. Water" metaphor for understanding conflict behavior.
• Seven practical ways to de-escalate heated situations and respond with intention.
• How to stay grounded, communicate non-judgmentally, and lead through emotionally charged conversations.

Want to navigate tough conversations without losing your cool? Let's learn how shifting your mindset and language can dramatically improve your leadership impact.