In this episode, the host engages with Zoe Cunningham, a veteran in technology with over 25 years of experience. Zoe shares insights from her journey starting as a computer programmer to becoming the Managing Director at Softwire. The discussion delves into the importance of investing in a company's culture, emphasizing that it cannot be outsourced and must be prioritized. Zoe outlines her framework for culture building, consisting of five stages: trust and listening, perks, enjoying work, career development, and finding purpose. Additionally, she explains how nurturing a healthy culture can lead to human flourishing and enhanced organizational performance. Zoe also touches upon significant lessons from her career and shares her favorite impactful book, 'Nonviolent Communication.' The episode offers practical advice for tech leaders on fostering an environment where both employees and the organization can thrive.
Links:
- Zoe Cunningham on LinkedIn: https://www.linkedin.com/in/zoefcunningham/
- "Nonviolent Communication" by Marshall B.Rosenberg - https://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships/dp/189200528X?tag=sommardahl-20
- "Galvanising the Geeks" by Zoe F Cunningham - https://www.amazon.co.uk/Galvanising-Geeks-Zoe-F-Cunningham/dp/1838232400?tag=sommardahl-20
- Online Scrum Master Summit - Free virtual conference, June 17-19, 2025 - Register now at onlinescrummastersummit.com
- Digital Lighthouse podcast - host Zoe Cunningham https://open.spotify.com/show/62QzW96OGsMnVVn8hvI2g2?si=-DkUjxAbTxCeF2pWUrAWEA&nd=1&dlsi=f4216713b2bd471d
Timeline:00:00 Introduction and Common Beliefs 00:34 Meet Zoe Cunningham: A Journey in Tech 02:45 Lessons from Experience: Self-Efficacy and Hard Work 04:27 The Importance of Learning and Communication 07:31 Confessions and Mistakes in Leadership 10:39 Investing in Culture for Human Flourishing 13:41 The Win-Win Approach to Leadership 16:57 The Broader Impact of Investing in People 20:26 Exploring the Complexity of Human Truth 20:47 Surface-Level Reasons for Actions 21:35 The Challenge of Being Too Busy 22:44 Emotional Barriers to Building Culture 24:13 Framework for Building Culture 24:19 Stage One: Trust and Listening 27:12 Stage Two: Perks and Their Impact 29:17 Stage Three: Enjoying Work 31:33 Stage Four: Career Development and Mastery 34:41 Stage Five: Finding Purpose 36:20 The Cyclical Nature of Purpose and Leadership 38:14 Final Thoughts and Connecting with Zoe