Patients sometimes wonder: "Why did I get different information from different people?" -or- "Who am I supposed to talk to?" -or- "Why does each person at this dermatology clinic act differently toward me?"

That's why this episode focuses on something that is often underestimated in clinical environments — but it might be the most important factor of all: Team Distinction...a unified culture where everyone contributes to an experience that is consistent, caring, and distinctive.

A special thank-you to GentleCure from SkinCure Oncology for sponsoring The Distinctive Dermatologist. Their commitment to supporting practices and elevating the Ultimate Customer Experience® aligns perfectly with today's message: Excellence isn't just what one person does. It's what everyone repeats.