HVAC On Air Podcast Series

Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems

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In this episode, we are joined by two experts, Bill Wireman and Chris Cantrell, from Logan A/C & Heat Services in Dayton, Ohio. We kick off the conversation discussing the serviceability of two-stage systems, then move to installation differences between two-stage and fixed or variable speed systems. We also discuss a basic checklist homeowners should do before having a technician service a unit.

Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland

Co-Host: Brad Hess, Application Engineering Manager, Copeland

Guests:

Bill Wireman, Field Service Supervisor, Logan A/C & Heat Services

Chris Cantrell, Service Manager, Logan A/C & Heat Services

Timestamps:

  • 0:09 – Welcome
  • 0:44 – Installation differences between two-stage, fixed speed and variable speed system
  • 1:20 – Training for new technicians
  • 2:26 – Setup differences between a two-stage system vs variable speed system
  • 2:56 – Talking to a homeowner about the difference of operation between two-stage and single-stage
  • 4:52 – How thermostats work in two-stage systems
  • 5:30 – Typical issues and troubleshooting of two-stage systems
  • 8:46 – Benefits of a two-stage system
  • 10:27 – Thermostat installation for new two-stage systems
  • 11:12 – Typical issues received on service calls
  • 12:10 – What impact do new regulations have on serviceability
  • 13:12 – Advice for technicians

    • Learn more about Logan A/C & Heat Services:

    Website: https://www.logan-inc.com/

    Social Media:

    • Facebook
    • Twitter
    • Youtube

      • Previous Episode: The New Copeland Online Product Information Tool and Copeland Mobile App

      The post Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems appeared first on AC & Heating Connect.

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