HVAC On Air Podcast Series

HVAC On Air Podcast Series

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HVAC On Air Podcast Series episodes

  • Copeland HVACR Influencer Event: Part 1 – Using Passion + Social to Connect the Industry

    In this episode, Lindsay Headings talks with HVACR industry experts Tersh Blissett, Michael Mayberry, Eddie McFarlane, Jerry Rollins, Bryan Orr, and Bill Spohn at The Helix Innovation Center in Dayton, Ohio. Jessica Bannister also joined remotely. The conversation included personal back-stories from the experts, such as their passion for HVACR and how that led them to starting their social channels and communities.

    Host: Lindsay Headings, Digital Demand Lead, Copeland

    Guests:

    • Tersh Blissett
    • Michael Mayberry
    • Eddie McFarlane
    • Jerry Rollins
      • Bryan Orr
      • Bill Spohn
      • Jessica Banister

        •  

        Timestamps:

        • 0:00 – Welcome
        • 0:09 – Lindsay’s opening remarks
        • 1:37 – Eddie and Jerry’s background
        • 3:18 – Eddie and Jerry’s passion for the industry
        • 6:00 – How Toolshed came to be
        • 9:19 – Introduction to Bill and TruTech Tools
        • 11:25 – Bill’s take on building performance in HVACR
        • 12:51 – Michael’s background
        • 20:40 – HVAC Refer Guy philanthropy
        • 22:03 – Michael’s transformative personal story
        • 27:41 – Jessica’s background and passion for the industry
        • 31:31 – Transparency of HVACR challenges
        • 35:36 – Bryan’s background
        • 37:03 – Bryan’s passion for the trade
        • 38:23 – Gaps that HVAC School addresses
        • 41:08 – Variety of opportunities in HVACR
        • 45:53 – Tersh’s introduction
        • 49:45 – Service Business Mastery Podcast origin and content
        • 52:24 – Lindsay’s closing statement

          • Here are the influencers’ social channels:

          Tersh Blissett
          Instagram – @tershblissett and @Service Business Mastery Podcast
          Facebook – @Service Business Mastery Podcast
          LinkedIn – @Tersh Blissett

          Michael Mayberry

          Instagram – @hvac_refer_guy
          Youtube – @HVAC_REFER_GUY
          Facebook – @HVACREFERGUY
          LinkedIn – @Mike (HVACREFERGUY LLC) Mayberry

          Eddie McFarlane

          Youtube – @Toolshed and @McFarlane Minute
          Facebook – @Toolshed
          LinkedIn – @Edward McFarlane

          Jerry Rollins

          Youtube – @Toolshed
          Facebook – @Toolshed
          LinkedIn – @Jerry Rollins

          Bryan Orr

          Instagram – @hvacschool
          Youtube – @HVAC School
          Facebook – @hvacrschool
          LinkedIn – @Bryan Orr

          Bill Spohn

          Website – hvacrschool.com
          Youtube – @TruTech Tools
          Facebook – @TruTechTools
          Twitter – @TruTechTools

          Jessica Bannister

          Instagram – @hvacjess
          Website – hvacjess.com
          Facebook – @HVACjess1
          TikTok – @hvacjess
          LinkedIn – @Jessica Bannister

          The post Copeland HVACR Influencer Event: Part 1 – Using Passion + Social to Connect the Industry appeared first on AC & Heating Connect.

          54 min
        • Customer Service Experts

          In this episode, Lindsay Headings and our co-host, Vickie Blakey, are joined by three HVAC customer service experts: Ty Gates, Zane Pockrandt, Scott Frymann from Logan A/C & Heat Services in Dayton, Ohio. These industry experts provide insight on the benefits of talking through two-stage technology with the homeowner. We also discuss comfortability at home during the pandemic and other topics.

          Host: Lindsay Headings, Digital Marketing and Content Manager, Emerson

          Co-host: Vickie Blakey, Product Marketing Manager, Emerson
          Guests:

          • Ty Gates, Comfort Consultant, Logan A/C & Heat Services
          • Zane Pockrandt, Comfort Consultant, Logan A/C & Heat Services
          • Scott Frymann, Comfort Consultant, Logan A/C & Heat Services

            • Timestamps:

            • 0:09 – Welcome
            • 0:21 – Two-stage system recommendations to customers
            • 3:22 – Advantages of two-stage vs single-stage system
            • 4:18 – Explaining two-stage systems to customers
            • 5:36 – Discussing HVAC terms with customers
            • 6:27 – Helping with buying or upgrading decision
            • 9:53 – Finding the value of buying and upgrading new HVAC systems
            • 13:10 – Training technicians on how to effectively talk to customers
            • 18:42 – Final thoughts and personal stories

              • Learn more about Logan A/C & Heat Services:

              Website: https://www.logan-inc.com/

              Social Media:

              • Facebook
              • Twitter
              • Youtube

                • The post Customer Service Experts appeared first on AC & Heating Connect.

                0 min
              • Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems

                In this episode, we are joined by two experts, Bill Wireman and Chris Cantrell, from Logan A/C & Heat Services in Dayton, Ohio. We kick off the conversation discussing the serviceability of two-stage systems, then move to installation differences between two-stage and fixed or variable speed systems. We also discuss a basic checklist homeowners should do before having a technician service a unit.

                Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland

                Co-Host: Brad Hess, Application Engineering Manager, Copeland

                Guests:

                Bill Wireman, Field Service Supervisor, Logan A/C & Heat Services

                Chris Cantrell, Service Manager, Logan A/C & Heat Services

                Timestamps:

                • 0:09 – Welcome
                • 0:44 – Installation differences between two-stage, fixed speed and variable speed system
                • 1:20 – Training for new technicians
                • 2:26 – Setup differences between a two-stage system vs variable speed system
                • 2:56 – Talking to a homeowner about the difference of operation between two-stage and single-stage
                • 4:52 – How thermostats work in two-stage systems
                • 5:30 – Typical issues and troubleshooting of two-stage systems
                • 8:46 – Benefits of a two-stage system
                • 10:27 – Thermostat installation for new two-stage systems
                • 11:12 – Typical issues received on service calls
                • 12:10 – What impact do new regulations have on serviceability
                • 13:12 – Advice for technicians

                  • Learn more about Logan A/C & Heat Services:

                  Website: https://www.logan-inc.com/

                  Social Media:

                  • Facebook
                  • Twitter
                  • Youtube

                    • Previous Episode: The New Copeland Online Product Information Tool and Copeland Mobile App

                    The post Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems appeared first on AC & Heating Connect.

                    17 min
                  • HVAC Backstories

                    In this episode, we are joined by three of Logan A/C & Heat Services in Dayton, Ohio’s own apprenticeship program graduates. We kick off the conversation by discussing how each of them unexpectedly took a leap of faith and made a career change to be a part of the HVAC industry. We also discuss how they receive a sense of accomplishment on the job and why awareness about the industry is important.

                    Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland

                    Co-Host: Vickie Blakey, Product Marketing Manager, Copeland
                    Guests: Devin Johnson, Jared Cloyd, and Matt Andre

                    Timestamps:

                    • 0:08 – Introduction
                    • 2:14 – Devin discusses his background
                    • 4:28 – Devin discusses his experience in the apprenticeship program
                    • 5:46 – Jared discusses his background
                    • 7:28 – Ride along experiences
                    • 9:53 – Matt shares his background
                    • 13:20 – Devin, Jared, and Matt share advice to those looking for a career change
                    • – The biggest challenge or misconception about switching to an HVAC career
                    • 19:58 – Mentorship
                    • 21:17 – Favorite things on the job
                    • 22:54 – Learning new things
                    • 25:51 – Wrap-up

                      • Learn more about Logan A/C & Heat Services:

                      Website: https://www.logan-inc.com/

                      Social Media:

                      • Facebook
                      • Twitter
                      • Youtube

                        • The post HVAC Backstories appeared first on AC & Heating Connect.

                        27 min
                      • Tech Experts Edition: The New Copeland™ Online Product Information Tool and Copeland™ Mobile App

                        This podcast episode is all about the updates made on both the Copeland Online Product Information tool (OPI) and the Copeland Mobile app. This podcast will walk you through how to access OPI and Copeland Mobile along with the several features it has to offer. Lindsay, John, and James discuss the various feature upgrades including marketing bulletins, advanced search, cross reference tab, and more. Be sure to check out the question of the week at the end of the podcast for a chance to win a genuine Copeland t-shirt.

                        Host: Lindsay Headings – Digital Marketing and Content Manager, Copeland

                        Co-Hosts:

                        • James Stevenson – Technical Service Engineer, Copeland
                        • John Roberts – Technical Service Engineer, Copeland

                          • Timestamps:

                          • 0:10 – Welcome
                          • 1:08 – Answering the question of the week from the Tandems and Trios podcast
                          • 5:31 – How do you access OPI
                          • 6:58 – Features of OPI: keyword search, publications, advanced search, cross reference tab, and more
                          • 12:48 – How to find a compressor model in local stores near you
                          • 13:20 – How to access the older version/format of OPI
                          • 14:29 – Feedback button
                          • 15:48 – Transitioning to Copeland Mobile and its features
                          • 18:32 – Finding service parts on Copeland Mobile
                          • 19:24 – Comparing the older version and newer version of Copeland Mobile especially while searching for parts
                          • 20:10 – Scan feature on Copeland Mobile
                          • 22:40 – Blog and YouTube Videos mentioned:
                            • Blog – Launch of Enhanced OPI Tool and Copeland Mobile App
                            • How to Cross-reference a Competitor Condensing Unit to a Copeland Model
                            • How to Search for Publications and Bulletins about Copeland Models
                            • How to Search for Frequently Asked Questions about Copeland Brand Products
                            • 26:21 – Question of the week

                              • Next Episode: In the Field – Serviceability of Two-Stage Systems

                              Previous Episode: Tandems and Trios

                              The post Tech Experts Edition: The New Copeland™ Online Product Information Tool and Copeland™ Mobile App appeared first on AC & Heating Connect.

                              29 min
                            • Women in HVAC

                              In this episode, we are celebrating Women’s History month with four of our special guests, Ashley Pleiman, Sandy Heckman, Lynn Williams, and Mindy Ondera from Logan A/C & Heat Services in Dayton, Ohio. First, we dive into learning about the history of women at Logan’s and how they discovered their own careers in the HVAC industry. We also dive into the role of women in the HVAC industry along with the plethora of career opportunities it has to offer. Our special guests further discuss how flexible the industry is and give advice to our next generation of females.

                              Host: Lindsay Headings, Digital Marketing and Content Manager, Emerson

                              Co-Host: Becky Hoelscher, Director Aftermarket Sales, Emerson

                              Guests:

                              • Ashley Pleiman, VP of Human Resources and Finance, Logan A/C & Heat Services
                              • Sandy Heckman, VP of Administration, Logan A/C & Heat Services
                              • Lynn Williams, Customer Service Supervisor, Logan A/C & Heat Services
                              • Mindy Ondera, Director of Install Coordination and Remote Offices, Logan A/C & Heat Services

                                • Timestamps:

                                • 0:10 – Welcome
                                • 1:18 – Sandy and Ashley discuss their history and journey at Logan’s
                                • 5:44 – Industry flexibility and career opportunities
                                • 8:00 – Is HVAC for women?
                                • 10:54 – Mindy and Lynn introduce themselves and share why they chose HVAC
                                • 17:07 – Challenges faced due to COVID-19
                                • 19:40 – Advice to the next generation of females

                                  • Learn more about Logan A/C & Heat Services:

                                  Website: https://www.logan-inc.com/

                                  Social Media:

                                  • Facebook
                                  • Twitter
                                  • Youtube

                                    • The post Women in HVAC appeared first on AC & Heating Connect.

                                    23 min
                                  • What’s New with Regs: Regulatory Edition – American Innovation and Manufacturing Act (AIM Act)

                                    On this episode, we are joined again by Dr. Rajan Rajendran and Jennifer Butsch, Copeland’s regulatory experts. This episode of What’s New with Regs walks through the recently approved American Innovation and Manufacturing Act (AIM Act). We discuss what the AIM Act is, what it means moving forward as well as how it is different from the Kigali Amendment. We also make a point to touch on the concept of sector base rulemaking, how the EPA might view this topic and the AIM act’s impact to low GWP Refrigerants.

                                    Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland

                                    Co-host: Jennifer Butsch, Director of Regulatory Affairs, Copeland
                                    Guest: Dr. Rajan Rajendran, Vice President of Systems Innovation Center and Sustainability, Copeland

                                    Timestamps:

                                    • 0:09 – Welcome
                                    • 1:03 – Introduction on AIM Act and what it is
                                    • 1:29 – What does the AIM Act signify?
                                    • 3:11 – Reason why AIM Act is called the American Innovation and Manufacturing Act
                                    • 4:20 – How is AIM Act different from Kigali Amendment?
                                    • 8:28 – Sector based rulemaking and how EPA might rule that out?
                                    • 10:32 – GWP Refrigerants

                                      • For additional information on the AIM Act check out our E360 webinar and regulations webpage:

                                        • Regulatory Update: Refrigerant Rulemaking and Climate Initiatives E360 Webinar
                                        • AC Industry Regulations

                                          • Previous Episode: What’s New with Regs: System Efficiency – A Look into the Future

                                          The post What’s New with Regs: Regulatory Edition – American Innovation and Manufacturing Act (AIM Act) appeared first on AC & Heating Connect.

                                          18 min
                                        • Tech Experts Edition: Tandems and Trios

                                          This podcast episode is all about tandems, trios and nomenclature! Lindsay, John, and James decode a common compressor nomenclature and explain the difference between even and uneven tandems. We also provide various marketing bulletins based on tandem/single compressor replacements, run cycle, staging, and oil balancing.

                                          Host: Lindsay Headings – Digital Marketing and Content Manager, Emerson

                                          Co-Hosts:

                                          • James Stevenson – Technical Service Engineer, Emerson
                                          • John Roberts – Technical Service Engineer, Emerson

                                            • Timestamps:

                                            • 0:10 – Welcome
                                            • 1:30 – Challenges of tandems and trios
                                            • 2:08 – Using multiples for capacity control
                                            • 4:26 – How far back does the use of semi-hermetic go back?
                                            • 5:32 – Even and uneven tandems & trios
                                            • 6:51 – Nomenclature
                                            • 8:00 – Identifying and replacing a tandem
                                            • 8:53 – Different applications for tandems and trios
                                            • 9:56 – Oil levels
                                            • 12:46 – Replacing compressors
                                            • 14:12 – Ideal scenarios when replacing a single compressor in a multiples installation versus the entire system
                                            • 16:35 – AE bulletins referenced in the podcast
                                              • A44 –1331 – ZP16 to ZP44K3E and ZP14 to ZP61K5E R-410A 1.5 to 5 Ton Copeland Scroll Compressors
                                              • AE4 – 1365 – 5 to 12 Ton ZP*K3, ZP*KC, and ZP*KW R-410A Copeland Scroll Compressors for Air Conditioning
                                              • AE4 – 1303 – 7 to 15 Ton ZR*KC and ZP*KC Copeland Scroll Compressors
                                              • 17:23 – Charge limits and crankcase heater
                                              • 18:26 – Question of the week
                                                • This episode’s question of the week is now CLOSED. Our lucky winner is Gary Rosier. Congrats Gary!

                                                Next Episode: The New Copeland Online Product Information Tool and Copeland Mobile App

                                                Previous Episode: Preventive Maintenance

                                                The post Tech Experts Edition: Tandems and Trios appeared first on AC & Heating Connect.

                                                21 min
                                              • What’s New with Regs: System Efficiency – A Look into the Future

                                                To finish out the year strong, Lindsay and Jennifer are once again joined by Dr. Rajan Rajendran! In the previous episode, Lindsay and Jennifer discussed a lot about the new Federal Minimum Energy Efficiency standards coming in the next couple years, but what about system efficiency? Rajan dives deep into this topic and what metrics such as SEER, IEER, and EER measure, as well as what they fail to measure. We also further discuss the subject of decarbonization, the AHRI Systems Steering Committee, and why using all-electric is not always the best course of action to reduce carbon footprint.

                                                Host: Lindsay Headings, Digital Marketing and Content Manager, Emerson

                                                Co-host: Jennifer Butsch, Director of Regulatory Affairs, Emerson
                                                Guest: Dr. Rajan Rajendran, Vice President of Systems Innovation Center and Sustainability, Emerson

                                                Timestamps:

                                                • 1:19 – Difference between today’s rated equipment efficiency and system efficiency
                                                • 2:54 – Systems of equipment performance in a building or homes in USA and overseas
                                                • 4:48 – What does decarbonization and building decarbonization mean?
                                                • 5:59 – Main ways to reduce carbon footprint (load reduction, lower global warming refrigerant, high energy efficiency systems)
                                                • 7:09 – Can one use an all-electric solution to decarbonize?
                                                • 8:00 – Climate Action Plans
                                                • 9:33 – Why build a building model?
                                                • 11:48 – AHRI Systems Steering Committee
                                                  • Find out more about the AHRI SSC here.
                                                  • 14:21 – Will the DOE Energy Efficiency programs and today’s metrics be affected?

                                                    • Previous Episode: What about efficiency? New 2023 efficiency regulations

                                                    The post What’s New with Regs: System Efficiency – A Look into the Future appeared first on AC & Heating Connect.

                                                    20 min
                                                  • What’s New with Regs: What about efficiency? New 2023 efficiency regulations

                                                    In this episode, Lindsay and Jennifer talk all about efficiency and the impact of new efficiency regulations in residential, commercial air conditioning, and heat pump equipment. We discuss the regional differences and requirements for the new regulations. In addition, we also evaluate the residential SEER increase and commercial IEER increase, new test procedures, when these changes will take place, and the reason behind the increase.

                                                    Host: Lindsay Headings, Digital Marketing and Content Manager, Emerson

                                                    Co-Host: Jennifer Butsch, Director of Regulatory Affairs, Emerson

                                                    Timestamps:

                                                    • 0:09 – Welcome
                                                    • 0:49 – Answer to the previous question of the week – What about efficiency? Are there any new efficiency regulations on the way?
                                                    • 1:34 – Regional requirements and the new SEER standard
                                                    • 3:22 – Effective date of the 2023 regulations and regional differences (install date vs. manufacture date)
                                                    • 5:07 – Impact of the new test procedures (SEER2, HSPF, EER2)
                                                    • 6:54 – What to keep in mind when transitioning your inventory
                                                    • 7:58 – How will the new required regulations affect commercial equipment?
                                                    • 9:00 – Anticipated effects of the 2023 efficiency requirements
                                                    • 10:37 – Question of the week

                                                      • Additional articles on the new 2023 efficiency regulations:

                                                      • AC Industry Regulations
                                                      • 2023 Residential Federal Minimum Standards: Contractors’ Perspective

                                                        • Previous Episode: New Refrigerants, New Codes, and New Standards

                                                        The post What’s New with Regs: What about efficiency? New 2023 efficiency regulations appeared first on AC & Heating Connect.

                                                        12 min

                                                      About HVAC On Air Podcast Series

                                                      From the publisher's feed

                                                      HVAC On Air is a podcast series covering various heating and cooling topics. Some topics feature leading Emerson experts and HVAC contractors discussing key industry issues. Other topics include…