What if the most powerful leadership tool isn’t AI… but your heart?
In this episode of Tech Legacies Podcast, host Fanny Dunagan sits down with executive coach, speaker and former Fortune 500 leader, Shaunna Black to explore what it really means to lead with heart in today’s high-tech, high-pressure world.
From running global operations and semiconductor manufacturing plants to coaching executives, Shaunna shares why connection, trust, and humanity are not “soft skills” but rather the foundation of high performance.
Together, they unpack:
- Why people (not metrics) drive results
- How middle managers shape culture every day
- What great bosses, teachers, and coaches have in common
- Why trust is the secret to unstoppable teams
- How to drop the armor and lead as your authentic self
- Why love belongs in leadership conversations
Shaunna also shares insights from her new book, Leading With Heart, and why now, more than ever, we need leaders who create safety, belonging, and purpose at work.
If you’ve ever felt “too soft” to lead…
If you’ve worked under a toxic boss…
If you want to build a culture people want to be part of…
👉 This conversation is for you.
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Connect with Shaunna on LinkedIn at https://www.linkedin.com/in/shaunnablack/
Want to build your authority and brand as a tech leader? Subscribe to our newsletter for updates, a free branding guide and 1-hour training for tech professionals: https://techlegacies.ck.page/newsletter
Connect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/
🎧 Listen on your favorite podcast platform
Apple Podcasts: https://podcasts.apple.com/ph/podcast/tech-legacies/id1704049511
Spotify: https://open.spotify.com/show/461kEaQZGqHoAl1nv3W4qe?si=a74e94fa09264828
📖 Get the book: Leading With Heart by Shaunna Black
https://a.co/d/04KcB9yA
👍 Like, subscribe, and share if this resonated with you
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Timestamps:
01:19 Welcome: CEOs & CIOs—How to Lead with Heart in Tech
01:51 Meet Shauna Black: Heart-Centered Executive Coach + Author
02:33 Shauna’s Career Origin Story: Teacher → Mechanical Engineer → Tech Leader
03:58 Texas Instruments Leadership Journey: Global Ops, EHS, and Turnarounds
05:23 The Toughest Assignment: Turning Around TI’s Worst Wafer Fab (18-Month Deadline)
06:47 Why Heart-Centered Leadership Works in Command-and-Control Environments
07:11 Inside-Out Leadership: Family Values, Sports Teams, Teaching, and Service
08:57 Leading “Your Way”: Why Authentic Leadership Beats Copying the Hierarchy
10:49 Women in Leadership + Athletics + All-Girls Schools: Confidence and Capacity
12:36 The 2025–2026 Tech Climate: Uncertainty, Cost-Cutting, and AI Narratives
14:01 The Trust Crisis: Why Young People Will Remember This Era
16:05 Why She Wrote “Leading with Heart”: People Aren’t Replaceable Parts
18:48 Empathy Isn’t Weakness: Leadership = Results Through People
19:45 Best Boss Test: Connection, Belonging, and Feeling Seen
21:55 Chapter 1—Self-Awareness: The Power of Knowing Yourself
23:10 You’re Unique on Purpose: Identity, Gifts, and Leading from Wholeness
24:56 The Return-to-Yourself Journey: Unburying the Heart at Work
26:28 Your Superpower: Relational Leadership, Love, and Deep Connection
29:34 High Performance Through Care: Accountability Without Shame
32:29 Starting When It Doesn’t Feel Safe: Owning Your Story + Finding Courage
34:51 Nemawashi: Building Alliances Outside the Room (Influence Without Armor)
38:10 Your Energy Enters First: Self-Awareness and Emotional Spillover
41:01 The People Who Know You Best: Family + Work “Second Families”
42:03 Chapter 3—Who Are We Together?: Relationships as the Container
44:00 Culture in Action: Inclusion, Stopping Bullying, and What Leaders Allow
46:50 Middle Managers: The Toughest Job + Being the Team’s Climate Maker
49:25 From Doer to Leader: Multipliers, Removing Barriers, Unleashing Talent
52:02 Moving to the C-Suite: Vision, Strategy, and Playing at the Next Level
55:26 Trust = Safety: The Foundation of High-Trust, High-Growth Cultures
57:40 Trust Ripples: From 1:1 to Unstoppable Teams and Strong Culture
59:30 Build the Culture Now: One Person at a Time—Choose Love
1:01:14 Love vs Fear: The Simplest Leadership Decision
1:02:53 Manufacturing Myth-Busting: Semiconductor Precision as the Ultimate Team Sport
1:06:47 Love and Legacy: Healing Teams, Better Homes, Better Communities
1:11:30 Legacy Statement: Love + Authenticity + Bringing Humanity Back to Work
1:15:20 Closing: Subscribe + Book Release Timing + Tech CXO Excellence Program