Adecco Group is launching its AI assistant, Agentforce Coworker, globally after a successful UK and France pilot, now impacting 27,000 employees across 40+ countries. Built on Salesforce with Anthropic’s Claude AI, it streamlines sales and recruitment by centralizing scattered data—helping recruiters find, screen, and onboard candidates faster, while sales teams identify and prep top prospects. Part of Adecco’s broader AI strategy—including a March Salesforce deal targeting 50% AI-driven revenue by 2026—the tool has already boosted efficiency: UK pilots cut hiring time by 15%, and CEO claims global recruiters save 35-40% time, placing 20,000 more people this year. A new voice agent even handles candidate queries in real-time, all while keeping the human touch front and center.
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