Tech Reimagined

Whilst the hype around AI is justifiable the reality around how it's being used in banking and capital markets looks a lot less exciting and more down to earth. Tune in and find out more in this insightful episode. Where can AI help banks and traders? How is AI being used nowadays and where is the industry heading? Will AI determine the unsafe usage of unstructured data? Listen to Bradley Howard and seasoned experts Stephane Malrait MD Global Head of Market Structure and Innovation for Financial Markets at ING and Pierre Kovacs, Industry Consultant Banking and Capital Markets take a closer look at how AI is shaping the banking industry. "…it's still under the supervision of a trader on the desk. So all the automations that we do there is people monitoring it in real time. The machine is never alone to make those decision and to manage. There is always supervision on top of it. So I think we put a lot of safeguards to make sure it doesn't go crazy. And even the regulator, as I say, want to make sure that all the algorithms that we write are tested, validated review approved by the compliance officer, the risk manager, et cetera. So there is a algo framework model that is used by every bank and validated by regulators to be able to put those barriers. And I think it's needed. And it fair that those barrier exists to make sure the system stay resilient and safe for clients." – Stephane Malrait

"The one thing that blockchain really does, it removes friction from the industry. And when I talk about friction, I'm talking about, there is one version of the truth that exists there. So we don't have reconciliations, which is a huge part of what we do in financial services. We are always reconciling what we know against another party. And now there are other ways of doing that, but blockchain does it in a way which is clean, which is sophisticated. And as Stephan does, it allows us to do it in real time, removing risk.

The thing that I really get excited about blockchain, which I think is the benefit and also one of the drawbacks about it, is the excitement and the ideas that people have about what can be done there. I think it's forcing us to, encouraging us to think in new ways, think about what the things are we could do with technology. I think the drawback about that is a lot of people get over excited about it and run off down rabbit holes around things which don't actually add benefit to what we're doing." - Wynn Davies, EVP, US Finance Sector, Endava

Listen to the full episode here for an in-depth look into how blockchain is influencing the banking industry. Bradley Howard and seasoned experts Stephane Malrait and Wynn Davies take a deep dive into the real and projected benefits of blockchain, what are some of the most exciting DLT implementations and what's in store for the future of the market. Got questions? We're curious to hear them: https://www.linkedin.com/company/endava/ [email protected]

Bradley Howard: Do you always start with a new technology and see how you can use it? Or sometimes do you look at challenges within the business and think, "Oh we can solve that using X, Y and Z," which doesn't always need to be the latest technology?

Stephane Malrait: It's a very good question and I think it's a mix of both to be honest.

If the business is not aware of what is available to them as new type of technology, you will never move. A good example is when the iPhone came out. Everybody was on Blackberry and we were very happy to be on the Blackberry phone. They didn't know they needed to change but then a new tech arrive and everybody jumped to that new tech because there were a lot more functionalities in this new type of solution.

And I think here it's the same. It's the case that sometimes the demand comes from the business, system is too slow or too outdated and we need to change, and then we push to make some automation or change the technology, but other time is the other way around, and we find technology company or FinTech company, we have very good solution and we say, " Oh, it can help us to dramatically improve the way we do business so we should integrate with them." A good example will be natural language processing. In NLP, we have a lot of text, we have a lot of data, and we didn't know we could do a lot more with that type of information until we discovered there are NLP solutions out there who can help to get more than translating, unformatted data to formatted data point based on the text or the chat that we have, and then using this data to improve the customer experience. So this is more technology led than business led, but at the end, the result is the same, you have an improvement that you want to have. Listen to the rest of this insightful conversation between Stephane Malrait MD Global Head of Market Structure and Innovation for Financial Markets at ING, Toby Dixon, Delivery Director, FS, Banking & Capital Markets and Bradley Howard, Dive deeper into what builds technology innovation in the banking and capital markets arena as two seasoned professionals talk through what trends are currently shaping the industry and some of the lessons they learned in the technology innovation programs they were a part of from a dual perspective: ING - a bank's and a service partners. Should you have any questions – don't hesitate to contact them or us directly. Subscribe to get notified when the next two episodes of our series dedicated to the banking and financial industry will be released. Until next time!

Technology isn't going anywhere, anytime soon. We must make the most of it by educating ourselves on the latest advancements in medical practice and understanding what benefits we can reap from them. Here to talk through some interesting aspects and some of the history behind Medtech from her hands-on point of view – Dr. Gillian Halley. Tune in and let us know, how do you view technology's role in your own relationship with health and the medical system.

In this week's episode, Bradley Howard takes a closer look at the current state of corporate information security and the future of hacking with non-other than infosec expert – Greg Van Der Gaast. Together they explore what decision-makers should be doing to protect their organisations better, how security needs to be treated as a brand value and integrated into all departments and processes and where hacking is heading.

How can we fix the trust and data equation in our healthcare strategies? Is the medical practice becoming overly reliant on technology in our quest for good health and wellness? Here to answer these questions and share some hands-on stories from her vast experience, Dr. Gillian Halley in an insightful conversation with Bradley Howard.

In this new episode of Tech Reimagined, Dame Inga Beale shares bits and pieces of her experience at Lloyd's on how change happens in large organisations, what a CEO can do to help foster an environment that encourages change and why it's crucial to create the space and opportunities for open conversations.

This Thursday on Tech Reimagined Dr. Gillian Halley and Bradley Howard discuss the many ways in which the pandemic has influenced the healthcare system, how it has changed the medical profession, how patients have become more aware of their health generally and what role technology plays in all of this. Tune in to find out more about healthcare in a post-pandemic reality and let us know: has the pandemic influenced your own relationship with the healthcare system?

This week on Tech Reimagined AI and legal expert John Buyers discusses how the law eventually catches up on technology advancements and why it's better to have a legal perspective on a project sooner rather than later. Tune in and learn more about the importance of legal counsel in protecting the interests of all the parties involved, not just the services providers.

Tune in for this insightful and heartfelt conversation on the professional aspect of life with British Businesswoman and Equality Advocate, Dame Inga Beale. Learn why passions matter, how keeping in line with your most inner values helps you build a fulfilling career, and why asking for honest feedback is crucial. We hope you'll feel as inspired as we were when we recorded this special edition of Tech Reimagined and perhaps you too will start looking at your career (and life!) from a different perspective And, if you've enjoyed this episode, please don't hesitate to subscribe!