Tech Talks: Evolving Distribution

What if your biggest productivity problem isn't a lack of skilled workers, equipment, or capacity—but the way information moves through your business?In Episode #40 of Tech Talks: Evolving Distribution, hosts Corey Hayes and Bill Rosado sit down with James Beveridge, CEO of BuildCentrix, to explore how technology is transforming mechanical contracting and fabrication.James explains how disconnected workflows, manual processes, and inaccurate information can create costly mistakes, production delays, and unnecessary rework.From digitizing material requests to connecting the field, office, and fabrication shop, this conversation explores how businesses can eliminate inefficiencies and get more value from the resources they already have.In this episode, we discuss:🔹 Eliminating disconnected workflows — Why outdated communication between the field, office, and fabrication shop creates costly bottlenecks.🔹 Turning operational data into better decisions — How tracking orders, production times, and costs helps businesses improve performance.🔹 Technology that solves real problems — Why successful digital transformation starts with understanding operational challenges rather than chasing the latest trends.🔹 The importance of technology partnerships — Why support, collaboration, and trust matter just as much as software capabilities.🔹 Building a more connected operation — How digitizing processes can improve accuracy, reduce rework, and create a more efficient fabrication environment.Whether you're a distributor, manufacturer, mechanical contractor, or operations leader, this episode offers practical insight into making technology work for your business.🎙️ Tech Talks: Evolving Distribution — Episode #40Guest: James Beveridge, CEO of BuildCentrixHosts: Corey Hayes & Bill RosadoSponsored by: Aldrich Web Solutions▶️ Subscribe for more conversations with industry leaders about digital transformation, operational efficiency, and the technologies reshaping distribution.#TechTalks #DigitalTransformation #BuildCentrix #ManufacturingTechnology #OperationalEfficiency #B2BTechnology

Welcome to Tech Talks Evolving Distribution!

Corey and Bill have hit the road to record a special podcast LIVE from Tribnet Conference in Cleveland, Ohio!They have a deep conversation with a group of industry experts and distributors on the "in's and out's" of all things digital transformation within the distribution world.

In this session, you will learn how:

- Leaders leverage their team to position their businesses for growth.

- Influencers within an organization can capture the attention of their leaders to advance company initiatives.

- Distributors have handled the bumps and bruises of implementations and how to save time and energy in the process.

- Quicker path to ROI on your digital footprint.

- What technology is overhyped within the distribution space.

- The REAL cost of cloud-based services and what it means for your business.

- How to approach conversations with potential technology partners and the red-flags to lookout for.

You are sure to enjoy this one-of-a-kind episode!

#distribution #digitaltransformation #leadership #industrial

Thinking about investing in B2B eCommerce?Before you choose a platform, make sure you're asking the right questions.In this episode of Tech Talks: Evolving Distribution, Corey Hayes and Bill Rosado discuss what separates successful distributor eCommerce projects from expensive disappointments.Topics include:ERP integrationCustomer-specific pricingReal-time inventorySelf-service portalsROI measurementImplementation expectationsSupport after launchLong-term scalabilityIf you're a distributor evaluating digital transformation, this episode will help you avoid common mistakes and build an eCommerce strategy that actually supports your business.

What if your company could increase sales by 20%... and still make less profit?In this episode of Tech Talks: Evolving Distribution, Corey Hayes and Bill Rosado sit down with Chris Krechting, President of epaCUBE, to discuss why pricing has become one of the biggest competitive advantages in distribution.Topics include:✔ Why revenue growth doesn't always increase profits✔ The hidden cost of pricing overrides✔ Why spreadsheet pricing is no longer enough✔ AI and pricing optimization✔ How distributors can protect margins without sacrificing customer relationshipsWhether you're a CEO, CFO, sales leader, or operations executive, this episode will change how you think about pricing.Subscribe for more conversations on digital transformation in distribution.

Everyone says AI is overhyped.David Roberts, CEO of Sugar AI, believes the opposite.In this episode of Tech Talks: Evolving Distribution, David explains why AI isn't about replacing salespeople—it's about helping them make better decisions, uncover hidden opportunities, and spend more time building customer relationships.We discuss why technology alone doesn't solve business problems, why CRM needs to evolve beyond reporting, how distributors can bring the same precision to the front office that they've built into operations, and why AI will be essential as experienced sales professionals retire.Topics include:• AI in distribution• CRM strategy• Sales productivity• Digital transformation• Customer retention• Knowledge transfer• ERP and CRM alignmentSubscribe for new episodes every first and third Thursday.

Why do so many ERP implementations fail before they're even live?In this episode of Tech Talks: Evolving Distribution, Bill Rosado and Corey Hayes sit down with Michael Benedick, Founder of Benedick Consulting, to discuss what distributors need to know before investing in new ERP technology.Drawing on decades of experience helping wholesale distributors evaluate ERP systems, Michael shares why preparation—not software—is the biggest predictor of success.In this episode you'll learn:Why technology doesn't fix broken business processesThe biggest ERP implementation mistakes companies makeWhy many distributors aren't actually ready for an ERP projectHow to avoid analysis paralysis when evaluating vendorsWhy AI is often overhyped—and where it actually delivers valueThe importance of clean data, leadership alignment, and realistic implementation timelinesWhether you're evaluating your first ERP or replacing an aging system, this episode offers practical insights to help you make better technology decisions.🎙️ Guest: Michael Benedick🏢 Company: Benedick Consulting👍 If you enjoyed this episode, please Like, Subscribe, and Share to help more distribution leaders discover Tech Talks: Evolving Distribution.Sponsored by Aldrich Web Solutions (copyright), helping distributors transform their ERP into a powerful digital sales channel with ERP-connected B2B eCommerce and customer self-service solutions.#ERP #Distribution #DigitalTransformation #WholesaleDistribution #B2B #SupplyChain #AI #Technology #DigitalStrategy #BusinessGrowth

Digital transformation isn't about buying more technology.It's about building a culture that embraces change.In this episode of Tech Talks: Evolving Distribution, Corey Hayes and Bill Rosado sit down with Andrew Kahn, VP of Integrated Operations & Logistics at Keystone Brothers, to discuss what separates successful distributors from those that struggle with technology adoption.Topics include:✔ ERP implementations✔ Digital transformation✔ AI in distribution✔ Technology ROI✔ Operational excellence✔ Change management✔ eCommerce strategy✔ Distribution leadershipAndrew shares lessons learned from leading technology initiatives inside one of the oldest and most successful distributors in the United States.One quote stood out:"What got us here won't get us there."Watch the full episode and discover how distribution leaders can navigate change, drive adoption, and stay competitive in an evolving market.https://www.aldrichsolutions.com/https://www.keystonbros.com/#Distribution #DigitalTransformation #ERP #SupplyChain #Operations #B2B #Manufacturing #Technology #AI #Ecommerce

Digital transformation isn’t failing because of technology……it’s failing because of how companies implement it.In this episode of Tech Talks: Evolving Distribution, Corey Hayes and Bill Rosado sit down with Dason Fujimoto of Inter-Island Solar Supply to break down what actually works—and what doesn’t.We cover:Why AI is overhyped in distribution right nowThe real reason ERP and CRM projects failHow to build trust and get team buy-inWhy support is more important than softwareThe #1 rule: invest in your team before your technologyDason shares real-world experience leading transformation inside a 50+ year-old distribution company—and what it actually takes to modernize without breaking your team.If you're leading ERP decisions, digital strategy, or operations—this episode will hit close to home.👉 Subscribe for more conversations with distribution leaders navigating real-world change👉 Listen / Watch the full episodeDistribution technology, ERP implementation, CRM for distributors, digital transformation in distribution, B2B eCommerce, AI in distribution, change management, ERP failure, SaaS in distribution, industrial distribution strategy

Most distributors think their ERP system is the problem.It’s not.In this episode of Tech Talks: Evolving Distribution, we sit down with Richard Seller, Founder & CEO of StellarOne, to break down why digital transformation projects actually fail—and what businesses get wrong when implementing new technology.We cover:Why ERP systems are becoming commoditiesThe critical role of implementation partnersWhy customization creates long-term problemsThe truth about AI in distributionAnd why people—not technology—determine successIf you're evaluating ERP, CRM, or digital transformation strategies, this episode will change how you think.🔗 Learn more: https://www.linkedin.com/groups/14580708/📩 Subscribe to our LinkedIn newsletter: Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7325520937678708736https://www.stellarone.io/https://www.aldrichsolutions.com/

Digital transformation is sweeping across the distribution industry—but are companies adopting the right technology, or just chasing the latest trend?In this episode of Tech Talks: Evolving Distribution, hosts Corey Hayes and Bill Rosado sit down with James Gerdes, President and Founder of WebPresented, to unpack one of the most misunderstood topics in modern distribution: CRM adoption and the true role of technology in sales performance.James brings a unique perspective to the conversation. With roots in management consulting at PricewaterhouseCoopers and enterprise software at Infor, he witnessed firsthand how distributors rely heavily on ERP systems while their sales teams often lack the tools needed to manage relationships, opportunities, and customer insights.That realization led to the founding of WebPresented, a CRM platform built specifically for wholesale distributors.In this episode, the conversation dives deep into the real challenges distributors face when implementing technology, including:• Why many CRM implementations fail—even with “best-in-class” platforms• The biggest digital transformation mistake distributors make• How automation and AI can actually create more problems without clear processes• The hidden difference between ERP data and real sales intelligence• Why “customer health” may be the most important metric distributors aren’t tracking• How CRM can reveal insights about sales performance you may not expectJames also shares a fascinating real-world story of a distributor who believed their top salesperson was driving massive growth—until CRM data revealed something very different.Whether you're a distributor exploring CRM for the first time or a sales leader looking to improve visibility into your team’s performance, this conversation delivers practical insights on how to approach technology, process, and customer relationships the right way.Learn more about WebPresented:https://webpresented.comAbout Tech Talks: Evolving DistributionTech Talks explores how technology, e-commerce, and digital transformation are reshaping the distribution industry. Each episode features industry experts sharing practical strategies to help distributors modernize their operations and stay competitive in an increasingly digital marketplace.New episodes are released every Tuesday and Thursday.Listen on:• YouTube• Spotify• Apple PodcastsSubscribe to the Tech Talks Evolving Distribution LinkedIn Newsletter to stay updated on new episodes and insights.Sponsored by Aldrich Web SolutionsFor over 20 years, Aldrich Web Solutions has helped distributors win online with powerful eCommerce platforms, digital strategy, and web development solutions built specifically for B2B distribution.Learn more:https://aldrichsolutions.com#Distribution #DigitalTransformation #CRM #WholesaleDistribution #B2BCommerce #SalesLeadership #TechTalks