In the inaugural episode of "Tech Surgery," your tech advisor Vince Cooper and co-host Clare dive into common tech issues and provide practical solutions. This episode kicks off with a question from Mike in Chichester, who is struggling with a slow Windows laptop. Vince and Clare walk through several steps to boost performance, from managing background programs and startup items to cleaning up the hard drive and checking for malware. They also discuss the importance of keeping your system and drivers up to date and consider hardware upgrades if necessary.

Later in the episode, they address a question from Lucy in London about improving email deliverability. Vince explains the significance of SPF and DMARC records and provides guidance on setting them up to ensure emails land in the inbox rather than the spam folder.

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