An AI policy is only useful if it addresses the right business problem. A human reviewer is only effective if they have the expertise and authority to challenge the output. As companies move from experimenting with AI to using it across daily operations, these distinctions become critical.
Peter Clifton brings experience across CEO, COO, and CTO roles. Brantley Fry brings expertise in human capital, people operations, and organizational change. Together, they examine how AI decisions affect the whole business, from employee confidence and institutional knowledge to operational performance and accountability.
Their conversation explores how to manage AI agents, why experienced employees are essential to effective oversight, and why building an AI solution can be much faster than putting it into operation. They also discuss a law firm that submitted AI-generated legal citations without adequate review and the consequences of failing to check the work.
For founders, CEOs, and leadership teams, this episode offers practical perspectives on adopting AI while maintaining control over business outcomes.