Technical Terms

Budgets are tight.  Time is short.  It's so easy just to pull terms and conditions off the internet, start trading and hope for the best.  This podcast gives three reasons why this could cost you time, money and stress. 

Please leave comments and feel free to contact me at [email protected] if you have any questions about this podcast. 

www.technical-terms.co.uk 

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Implementing terms and conditions is often the last thing on the mind of a start-up science, technology or IT company.  This podcast explains why a small investment in time and money at this stage can not only reduce the likelihood of disputes but also give you greater opportunities and increased control over your business. 

Please leave comments and feel free to contact me at [email protected] if you have any questions about this podcast. 

www.technical-terms.co.uk 

LinkedIn (Simon)

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This episode is for you if:

• you’re an ambitious, customer-driven business that provides managed hosting/cloud services and helpdesk support

• you spend too much time measuring, analysing and reporting on service levels

• you’re struggling to attract your ideal customers

• your income isn’t as high as you’d like it to be

In this episode you will discover:

• the three critical mistakes that many IT support businesses make in their service level agreements

• how to avoid these mistakes so that you don’t lose time, customers and money

• how you can be rewarded for achieving exceptional service levels

Once you’ve read this report, I’d like to invite you to apply for a complimentary ‘SLA Audit’ with me so that you can discover how to apply these strategies and produce SLAs that will enable you to regain time, win new customers (and retain existing ones) and increase income.  Please email me (details below) if you would like to do so.

Please leave comments and feel free to contact me at [email protected] if you would like to book an SLA Audit or would like a hard copy of this episode.

Please visit my website: www.technical-terms.co.uk