Technically U

Technically U

By Technically UTechnology
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Technically U episodes

  • Spear Phishing - How To Protect Yourself In The Digital Age

    Spear phishing is a targeted cyberattack where criminals impersonate trusted individuals to trick victims into revealing sensitive information. These attacks leverage publicly available data to build credibility and often involve emails, websites, or other communication methods containing malicious links or attachments.

    What is Spear Phishing?: (0:35)

    How are criminals getting information on their targets?: (1:50)

    What can we do to protect ourselves?: (2:20)

    Sophisticated Emails: (3:05)

    What else should we look for?: (4:05)

    Report Fraud and Useful Resources:

    Federal Trade Commission (FTC) www.IdentityTheft.gov or 877-438-4338 https://www.bbb.org/scamtrackerhttps://www.bbb.org/article/news-releases/16951-bbb-tip-identity-theft

    ITRC - Identity Theft Resource Center: https://www.idtheftcenter.org/

    National Cybersecurity Alliance: https://www.staysafeonline.org/

    The Hackers News: https://thehackernews.com/

    NIST: https://www.nist.gov/

    Cisa: https://www.cisa.gov/topics/cybersecurity-best-practices

    FTC Free Annual Credit Report: https://www.annualcreditreport.com/gettingReports.action

    FIDO2: https://fidoalliance.org/fido2/

    Anti-Phishing Working Group: www.apwg.org

    Three Credit Agencies: Equifax, Experian, and TransUnion

    6 min
  • DOCSIS 4.0: The Future of High-Speed Internet is Here!

    DOCSIS, or Data Over Cable Service Interface Specification, is a standard for high-speed internet transmission over coaxial cables.

    DOCSIS 4.0, the latest version, offers significantly improved speeds (up to 10 Gbps downstream and 6 Gbps upstream), enhanced security, and full-duplex communication. It achieves this through technologies like channel bonding, OFDM, and ESD, leveraging existing HFC infrastructure.

    While GPON offers symmetrical speeds and greater scalability, it requires more costly infrastructure upgrades. DOCSIS 4.0's backward compatibility and scalability make it a key technology for meeting the demands of modern broadband internet services.

    What is DOCSIS 4.0?: (1:17)

    Upload - Downloads Symmetrical: (2:00)

    How Does DOCSIS 4.0 Work: (2:45)

    What is Channel Bonding?: (2:59)

    What is OFDM?: (3:25)

    What About GPON?: (4:30)

    Comparing Extended Spectrum and Full Duplex: (5:45)

    11 min
  • Telecommunications Service Priority (TSP): Ensuring Critical Connections in Emergencies!

    The Telecommunications Service Priority (TSP) program, a joint FCC and CISA initiative, prioritizes telecommunications services for national security and emergency preparedness.

    Key features include expedited service provisioning and restoration for eligible entities, which range from government agencies to critical infrastructure providers.

    Eligibility requires federal sponsorship for non-federal entities, and services are categorized into five priority levels based on importance. Ongoing maintenance involves periodic code revalidation, with minimal fees charged at the state level.

    The program ultimately aims to enhance the resilience of national communications during emergencies.

    What is TSP?: (0:43)

    Available for Government and Non-profit: (1:10)

    5 Different Levels of TSP: (1:40)

    Who and How to Get in: (2:40)

    What Does TSP Cost?: (3:15)

    6 min
  • From Call Centers to Contact Centers - The Evolution of Customer Service

    This podcast episode compares and contrasts call centers and contact centers. Call centers primarily use telephones for inbound and outbound communication, offering personalized service.

    Contact centers, however, incorporate multiple communication channels—including email, social media, and chat—providing a more flexible and data-rich customer experience.

    Key differences highlighted include communication methods, data collection capabilities, self-service options, and required agent skills. Ultimately, the choice between the two depends on a business's specific needs and customer preferences.

    What is a Call Center?: (0:40)

    What is a Contact Center?: (1:30)

    What are the differences?: (2:40)

    Collecting Data Contact Center: (3:00)

    Tools: (3:35)

    Skill Levels: (4:10)

    Data and Analytics: (5:00)

    The Future of Customer Service: (6:15)

    Human and AI Agents: (6:55)

    Key Takeaways: (7:30)

    11 min
  • TDoS Attacks - The Terrifying Threat To Our Phones

    Telephony Denial of Service (TDoS) attacks disrupt telephone systems by overwhelming them with calls, preventing legitimate use.

    These attacks range from simple automated dialers to sophisticated botnet-based operations, impacting individuals, businesses, and critical infrastructure. Mitigation strategies include developing incident response plans, building system redundancy, and collaborating with service providers.

    Organizations experiencing TDoS attacks should preserve evidence, document the event, and report it to authorities like the IC3. Several agencies offer resources and guidance on TDoS prevention and response.

    What is TDoS?: (0:30)

    Types of TDoS Attacks: (1:10)

    How TDoS Attacks Work: (2:20)

    How To Protect Yourself: (3:15)

    Working With The Experts: (4:00)

    Cyber Security Assessments: (4:20)

    What to do if attacked: (5:40)

    Available Resources: (7:20)

    Basic Hygiene: (8:45)

    Cyber Security Awareness: (9:40)

    Ongoing Training: (13:40)

    12 min
  • Decoding The U. S. Cyber Trust Mark - Cybersecurity for Consumer IoT Devices

    The U.S. Cyber Trust Mark is a voluntary FCC program designed to improve the cybersecurity of consumer Internet of Things (IoT) devices. This initiative will label IoT products meeting specific security standards with a logo and QR code linking to detailed security information, thus educating consumers and encouraging manufacturers to prioritize security.

    The program involves collaboration between the FCC, manufacturers, and third-party administrators, with testing conducted in accredited CyberLABs. The goal is to increase consumer trust and reduce the risk of cyberattacks from insecure IoT devices.

    What is the Cyber Trust Mark Program?: (1:55)

    Will Companies Try to Game the System?: (3:05)

    How to Earn the Cyber Trust Mark?: (3:20)

    What About a Security Premium?: (4:05)

    How the QR Code Works: (5:15)

    What's New for Techies?: (6:15)

    What Types of Devices Will be Secured?: (6:50)

    Will It Actually Happen?: (8:05)

    What happens to the old devices? :(9:00)

    Where to go to learn more: (10:30)

    Will there be other new security programs?: (11:00)

    What about consumer behavior?: (12:10)

    What are the Cyber Trust Mark Standards?: (13:00)

    What about more advanced security features?: (14:00)

    Part Two: (15:04)

    How do we ensure this doesn't become a marketing tool: (16:00)

    Staying Informed - FCC Website: (17:40)

    Will there be other labeling programs? (18:30)

    What the testing program looks like: (20:00)

    MFA and AI: (21:25)

    What is the impact on Consumer Behavior?: (22:00)

    What is the most important takeaway?: (22:40)

    https://www.fcc.gov/CyberTrustMark

    26 min
  • Cyber Threat Intelligence - Proactively Protecting Your Digital Assets

    This podcast episode explains cyber threat intelligence (CTI), its process (data collection, processing, analysis, and dissemination), and its benefits (proactive defense, informed decision-making, and cost savings).

    It highlights the importance of collaboration between security teams and the challenges of CTI, such as data overload and the rapid evolution of threats.

    The episode also advises organizations on choosing a threat intelligence provider if they lack internal resources.

    Finally, it emphasizes CTI as a crucial investment for improved cybersecurity.

    What is CTI?: (0:30)

    Gathering Intel: (2:20)

    Who has access to collected data: (3:15)

    What makes a good CTI provider?: (4:30)

    Selecting a CTI Provider: (5:00)

    Challenges with CTI: (6:00)

    Filtering out the noise: (6:20)

    The evolving threat landscape: (7:15)

    Benefits of CTI: (8:09)

    Real World Cases: (9:40)

    Part Two: (11:55)

    Components of CTI: (12:15)

    Skills of CTI Analyst: (14:20)

    Role of AI in CTI: (15:05)

    Risk of using CTI: (15:55)

    The critical thinking human element: (16:55)

    Evaluating a CTI Provider: (18:15)

    CTI Implementation: (19:00)

    Part Three: (20:53)

    Ethical Concerns: (21:10)

    Privacy Concerns: (22:20)

    Misuse of Data: (23:05)

    The Future of CTI: (24:00)

    Available Resources: (26:10)

    Resources:

    SANS Institute: https://www.sans.org/

    NIST: https://www.nist.gov/

    CISA: https://www.cisa.gov/

    28 min
  • Explaining Quantum Computing - The Future Is Now!

    This podcast program explains quantum computing, highlighting its potential to revolutionize various fields through its use of qubits and superposition. The immense speed and complexity-solving capabilities are contrasted with current challenges such as qubit fragility, error rates, and high costs.

    Potential benefits include advancements in drug discovery, cryptography, and artificial intelligence, alongside the serious threat of quantum computers breaking current encryption methods.

    The discussion concludes with a look at the future of quantum computing, including commercialization and the development of a quantum internet.

    What is Quantum Computing?: (0:28)

    What is a Qubit: (0:46)

    How Does It Work: (1:10)

    Unbreakable Encryption: (1:57)

    Major Hurdles: (2:45)

    Super Cold Computing: (2:55)

    Entanglement Definition: (3:40)

    Quantum Resistant Encryption: (5:00)

    How Quantum Computers Are Built: (6:20)

    Super Conductive Circuits: (6:30)

    Qubit Sensitivity: (7:10)

    Design Complexities: (7:38)

    Quantum Software Programming: (8:20)

    Positive Applications: (9:25)

    Business Quantum Computers: (10:05)

    Building A Quantum Workforce: (11:05)

    Ethical Considerations: (12:00)

    The Quantum Internet: (13:05)

    Distributed Quantum Computing: (14:15)

    Quantum Enhanced Artificial Intelligence: (15:20)

    19 min
  • Contactless Payments Explained: How Tap-to-Pay is Changing the Way We Shop!

    This podcast explains how contactless credit cards function, focusing on their underlying Near Field Communication (NFC) technology.

    It details the security features, including tokenization, which protects card information. The podcast also highlights the convenience and speed of contactless payments compared to traditional methods.

    Potential security risks are addressed but ultimately presented as minimal due to encryption and liability protection.

    Finally, the script emphasizes this payment technology's widespread global acceptance and hygienic benefits.

    What Happens When You Tap Your Card: (0:50)

    Electromagnetic Field: (1:25)

    What Happens During An Exchange: (1:50)

    NFC Tokenization: (2:00)

    Strong Security: (3:25)

    What are the benefits: (5:30)

    More Hygienic: (6:00)

    10 min
  • Undersea Fiber Optic Cables - The Internet's Unseen Heroes

    Technically U explores the crucial role of undersea fiber optic cables in global communication. This podcast explains how the 1.4 million kilometers of cables carrying 99% of international internet traffic are laid across the ocean floor, overcoming significant logistical and environmental challenges.

    The podcast details the technology behind data transmission and signal boosting using repeaters, how cables are laid using a Cable Laying Vessel, as well as the processes involved in maintenance and repair.

    Finally, it discusses the future of this technology, considering both advancements in capacity and the potential of satellite internet as a complementary solution.

    Undersea Cable Map:

    https://www.submarinecablemap.com/


    What are Undersea or Submarine Cables?: (1:05)

    How are they deployed: (1:50)

    How are they powered: (3:10)

    What are the primary uses of Undersea Cables?: (4:15)

    What happens when things go wrong: (5:30)

    Publicly Available Maps: (7:55)

    An evolving field: (8:20)

    What about Satellite Services?: (10:40)

    Key Takeaways: (13:20)

    15 min

About Technically U

From the publisher's feed

One podcast keeps IT pros ahead of career-ending surprises. You're in cybersecurity, networking, or IT leadership. You know the feeling—scrambling to explain a breach, outage, or AI disruption you should have seen coming. TechnicallyU give you a 20-minute or more weekly briefing that makes you the smartest person in every meeting.