🎙️ The Future of Customer Relationships: Personalization with Purpose

💡How can you tailor your product's value to individual desires, without exploiting people?

In this insightful clip, Igor Mikhalev, Head of Emerging Technologies Strategy at EY-Parthenon, shares why the future of customer engagement lies in hyper-personalized, ethical experiences that help people move toward a better future.

✨ Personalization

🤝 Ethical Innovation

🚀 Customer-Centric Growth

Listen to the full podcast now- https://open.spotify.com/episode/0ZyPTphcrdbmar3PhmK8yB?si=w67NoPTlRdeqyz5I2rVdYA

#Outgrow #Podcast #Marketing #CustomerExperience #Personalization #AI #EmergingTech #Innovation #DigitalTransformation #Leadership #EYParthenon #FutureOfBusiness

AI Won’t Kill Websites or Email; It Will Transform Them

In this clip, Adam Harmetz, VP of Product Management at Microsoft, shares a balanced perspective on AI’s impact on digital experiences 🤖🌐

For years, people have predicted the end of email and websites, yet both remain essential. While AI and conversational interfaces are reshaping how we access information, it's still too early to know exactly where the industry will land.

Will AI become the primary interface? Or will it be deeply integrated into existing applications? The answer isn't clear yet.

Adam’s advice: experiment, learn, and adapt. The future will be shaped not by predictions, but by what people find most useful.

🚀 Listen to the full podcast now- https://open.spotify.com/episode/3NtBAevMWBkvXd0HNmHfeg?si=-sLuQOiYQzKNMhrv6F-ABA

#Outgrow #Podcast #Microsoft #AdamHarmetz #AI #DigitalTransformation #FutureOfWork #ProductManagement

The Future of Payments: Predictive, Connected & Secure

In this clip, Kamini Belday, Head of Global Payments at IBM Cloud, discusses how the future of payments is being shaped by AI and cloud technology 🌐💳

A key focus is moving beyond fraud detection to fraud prediction and prevention using predictive AI. At the same time, cloud interoperability is helping connect different financial accounts and payment systems into a more seamless experience.

The goal? Secure, unified credentials that work across platforms, payment methods, and geographies, making payments safer, smarter, and more convenient for everyone

🚀Listen to the full podcast now- https://open.spotify.com/episode/2VNZi2NS9y5R8uNGLfGFAI?si=ff86521fdc7748e7

#Outgrow #Podcast #IBMCloud #KaminiBelday #Payments #Fintech #AI #CloudComputing #DigitalTransformation

Why DAU Is the Ultimate Partnership Metric

In this clip, Harish Sarma, VP, Business Development & Partnerships at Yahoo, explains why Daily Active Users (DAU) is his North Star metric. 📈

While partnerships involve countless initiatives and inputs, DAU reveals their real impact. It shows how all those efforts come together to drive meaningful engagement on the platform.

The lesson? Focus on outcomes, not just activities. The best metrics help you understand whether your work is truly creating value for users.

🚀 Listen to the full podcast now- https://open.spotify.com/episode/2BLuOcGkvwHD5QzJDUJDl0?si=jFuMXrAzTqWh1YRWzSD8Ig

#Outgrow #Podcast #Yahoo #HarishSarma #Partnerships #GrowthMetrics #ProductStrategy #DAU

Data Driving Business Transformation

In this clip, Ivan Branco, Head of Information Management, AI, and Analytics at Volvo Group Trucks Operations, explains why data is critical to Volvo’s shift toward a more service-driven business 🚛📊

By understanding how products are used in the real world, data creates opportunities for better analytics, smarter automation, process optimization, and new business capabilities.

His key insight: data teams build the platforms and data products, but the real value comes when business experts use those insights to drive transformation

🚀 Listen to the full podcast now- https://open.spotify.com/episode/0AAvhDg02EB8XV0aN0CnkZ?si=dGgo284eQouDiFyDPgklMw

#Outgrow #Podcast #Volvo #DataAnalytics #AI #DigitalTransformation #Innovation

Why ‘M-Shaped’ Talent Will Win in the AI Era

In this clip, Andy Hood, VP of Emerging Technologies at WPP, introduces the idea of “M-shaped” talent, a new evolution beyond the traditional T-shaped skillset.

M-shaped individuals have a strong foundation with the ability to apply their knowledge across multiple domains, making them perfectly suited for a world powered by generative AI

🤖 As AI becomes a foundational technology across industries, creative technologists, who blend creativity with technical skills, are entering a true boom phase

The takeaway?

👉 The future belongs to those who can adapt, connect, and create across disciplines.

🚀 Listen to the full podcast now- https://open.spotify.com/episode/1jCiEspCDLp5oetO02HQX9?si=cDPmvKeoQuSnCNkgO9Azow

#Outgrow #Podcast #AndyHood #WPP #AI #FutureOfWork #CreativeTech #SkillsOfTheFuture

AI Powering the Future of Sports Experience

In this clip, Hugo Hamad, now Head of AI/Gen AI Factory at AXA France and former Director of AI at Decathlon, shares how AI is transforming the sports ecosystem.

At its core, the mission is simple: enable everyone to engage in sports on their own terms 🏃

AI plays a key role in making that happen

👉 Personalizing customer experiences through smarter recommendations

👉 Powering CRM and e-commerce with data-driven insights

👉 Optimizing supply chains with better demand forecasting and distribution

With a strong digital backbone, AI is helping create seamless, tailored experiences for both customers and teams, bringing the joy of sports closer to everyone

🚀Listen to the full podcast now- https://open.spotify.com/episode/2Ksp9FHTp4dzncknRg8aPB?si=Rzd--UUpRaKfhpY_CA84uA

#Outgrow #Podcast #HugoHamad #AXA #Decathlon #AI #DigitalTransformation #CustomerExperience

The Split Future of Infrastructure

In this clip, Vishnu Acharya, ex- Head of Network Infrastructure EMEA at Uber, explains a major shift in infrastructure design.

On one side, AI is driving massive concentration, with data centers scaling from megawatts to gigawatt-level “AI factories” ⚡

On the other hand, traditional systems are moving toward disaggregation, a more distributed, flexible infrastructure for diverse use cases 🌐

This creates a unique dual trend:

👉 Bigger, more centralized AI infrastructure

👉 More modular, distributed systems elsewhere

The future isn’t one model, it’s both, evolving at the same time

🚀Listen to the full podcast now- https://open.spotify.com/episode/4mNffGsPKVl6m2E9iP9JGB?si=FlmPfDvGR6uH37LExtwVHA

#Outgrow #Podcast #VishnuAcharya #Uber #AIInfrastructure #CloudComputing #TechTrends

Building the Next Generation of Creative Technologists

In this clip, Andy Hood, VP of Emerging Technologies at WPP, shares how they’re rebuilding creative technology from within.

Working alongside amazing people, the focus is on nurturing a new kind of talent, creatives first, technologists second 🎨🤖

Instead of outsourcing innovation, WPP is investing in developing in-house talent through partnerships with leaders like Google, Meta, and Microsoft.

The goal?

👉 Build an “army” of creative technologists

👉 Blend artistic thinking with cutting-edge tech

👉 Drive innovation from within

🚀 Listen to the full podcast now- https://open.spotify.com/episode/1jCiEspCDLp5oetO02HQX9?si=HTxJg2CJQo-OXKqq_dW-ow

#Outgrow #Podcast #AndyHood #WPP #CreativeTech #Innovation #FutureOfWork

Email: The Most Underrated Marketing Channel

In this clip, Harish Sarma, VP, Business Development & Partnerships at Yahoo, highlights why email remains one of the most powerful, yet overlooked, channels.

While email often sits quietly in the background, it’s actually one of the most personal and high-impact touchpoints in a user’s life 📧

For marketers and broadcasters, this is where real engagement happens, reaching users, bringing them back, and driving repeat interactions.

The insight?

👉 Email isn’t outdated

👉 It’s foundational to customer relationships

Sometimes the most powerful channels are the ones we take for granted

🚀Listen to the full podcast now- https://open.spotify.com/episode/2BLuOcGkvwHD5QzJDUJDl0?si=3sVidJHLRRijTZSTAxd1Dg

#Outgrow #Podcast #Yahoo #HarishSarma #EmailMarketing #CustomerEngagement #DigitalMarketing