Multifaceted responsibilities of a professional managing Microsoft 365, focusing heavily on service administration and optimisation across key platforms such as Exchange, SharePoint, and Teams. A significant component involves architecting and implementing robust security policies, including Multi-Factor Authentication (MFA) and Conditional Access, to ensure alignment with necessary compliance standards. Furthermore, the role requires technical expertise in managing complex hybrid environments and Azure AD integrations, alongside daily operational duties like monitoring service health and developing PowerShell scripts for automation and reporting. This text details a senior technical position that also provides Tier 3 support and mentors junior colleagues.
Lead administration and optimization of Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Defender for Office 365.• Architect and implement security policies (MFA, DLP, Conditional Access, etc.) in alignment with compliance standards.• Manage hybrid environments and Azure AD integrations.• Oversee email hygiene, mail flow, and threat protection configurations.• Develop and maintain PowerShell scripts for automation and reporting.• Collaborate with cross-functional teams for onboarding, migrations, and service enhancements.• Provide Tier 3 support and mentor junior administrators. • Monitor service health, usage analytics, and license compliance.