TechSolutions4CUs OTG

The interview takes place at the Movemint Symposium, with John-Ashley Paul and A.K. Patel from Tyfone discussing the company’s lending strategy and partnership with Movemint. They say they are at the conference to explain the value Tyfone brings to Movemint’s client base and to learn from the market.

They explain that Tyfone has created a digital lending group focused on solving the problem of too many separate vendors across the lending lifecycle. Their goal is to offer a single platform that covers origination, servicing, payments, collections, re-origination, and new account opening, including checking and depository accounts.

The guests describe their product as an extended LOS, or more broadly a platform, rather than a single lending system. They say it can replace an average of four vendors and reduce what they call a “Frankenstack” of tools that have been layered together for account opening, lending, servicing, credit pulls, and other data sources.

They say the platform speeds up account opening by 90% to 95%. For mortgages, they cite closing times that are 60% to 70% faster, and for consumer loans they say funding can happen the same day or the next day.

The discussion turns to credit union competitiveness. They say credit unions can do more with less, improve profitability on products that may previously have lost money, and even generate revenue from servicing products. They also argue that credit unions and community banks are losing ground to fintechs because of slower processes and too many systems.

They say their platform reduces integration headaches, lowers vendor management and due diligence burdens, and cuts down on the number of contracts clients need. They also discuss the idea that digital banking is becoming more central to the system, with future interfaces becoming more conversational and easier to use.

Near the end, they describe Tyfone's work with Movemint as a natural integration, where Movemint drives members to apply and Tyfone's platform helps convert them quickly.

They conclude that credit unions need to combine their community relationships with modern technology and AI to stay relevant, compete with fintechs, and keep pace with changing member expectations.

Mitch Rutledge from Vertice AI discusses his visit to the Movemint Symposium, where he is participating alongside the Movemint team. He says the company partnered with Movemint to present a joint client case study and to explain how the two organizations work together. He identifies the shared client as GHS Credit Union in Binghamton, New York, and says the presentation will focus on using Vertice to identify indirect conversion opportunities.

He explains that the work involves identifying target audiences, then using Movemint to match those audiences with offers, while another partner, AviaryAI, handles execution through AI-driven outbound calling and texting.

Rutledge says Vertice and Movemint are not overlapping in function. He describes Vertice as focused on propensity scoring and identifying member needs and wants, while Movemint helps present offers and products based on that insight. He says the goal is to provide deeper behavioral understanding.

He also mentions an upcoming session where he will discuss the broader Vertice story and the partnership with Movemint. He says Vertice recently won a Best in Show award at Finovate for a new module called Vertice Optimize, which he describes as part of the company’s effort to help credit unions improve marketing efficiency and member engagement.

Looking ahead, he says Vertice plans to attend the Jack Henry event and the Filene Conference in December.

On a personal note, he says he is a college football fan, supports Georgia Tech, and lives in Athens, Georgia, where he also follows the University of Georgia when Georgia Tech is having a difficult season.

Asked about the future of technology, Rutledge says he is optimistic about AI. He compares AI to chemistry, saying it can be used for beneficial purposes but also carries risks. He argues that financial institutions are already focused on risk management and that AI can help them compete by using their existing data more effectively.

Aditya describes Precision CUSO as a CUSO focused on helping credit unions make “precise” decisions across the lending lifecycle. He says the goal is to support best-in-class decisioning so credit unions can compete with fintechs and banks. He explains that the platform sits beside the loan origination system, rather than replacing it.

Precision CUSO is presented as an analytical decisioning environment where credit unions test and refine decision logic using data from the LOS and core banking systems. He uses underwriting as an example, mentioning risk scores, LTV, FICO bands, DTI, policy cutoffs, and different credit policies for different products.

He says the platform is used both before and after loans are funded. Up front, it helps determine decision logic and credit strategy. After funding, it supports monitoring of portfolio performance, expected loss, and recalibration of decisions based on results.

On automation, Aditya says the company focuses on end-to-end decision automation, not just scoring. He notes that third-party scores are inputs, but that multiple steps still require decision logic and sometimes manual review.

Precision CUSO is described as the layer that helps automate the full decision process. He says a credit union CLO would see near real-time dashboards showing acquisition metrics, auto-approvals, auto-declines, roll rates, and early portfolio performance. He contrasts that with the manual process of gathering and analyzing data across teams.

Aditya also says the company fits with Movemint through prospecting and wallet-share growth, including AI-driven propensity models and messaging. He says the CUSO was formed by Teachers Federal Credit Union and Corridor Platforms, and that Teachers has used the system for more than two years.

He adds that credit unions should own and control their decisioning transparently, rather than relying on a black box. He says Precision CUSO connects mainly to data lakes, can use core banking data when needed, and delivers decision logic through API-enabled artifacts.

Santo Cannone says he has been with Demopolis Equity Partners for the last couple of years, where the firm focuses almost entirely on fintech. He also serves as board chair for Movemint, a company acquired by Demopolis and made independent after previously being known as TruStage Digital Storefront.

He says Movemint’s strategy is to help credit unions find the right relationships and deepen them by presenting the right offer at the right moment through the right channel. He adds that the company also plans to make it easier for credit unions to monitor and develop marketing programs on the Movemint platform.

Cannone describes the broader Demopolis portfolio as including four companies. Tyfone is a digital banking platform, Payfinia is a real-time payments platform connected to FedNow and Zelle, Nuuvia is a lifecycle relationship banking product focused first on youth banking, and Movemint is the fourth piece of the group. He says the companies are intended to work together, while still remaining open to other solutions and without exclusivity.

As one example, he says Movemint and Nuuvia could be combined so credit unions can market youth accounts and then manage them through Nuuvia.

On payments, Cannone says faster and cheaper payment options will likely reduce interchange revenue over time, including through legislation. He says credit unions should focus on staying relevant to consumers and finding other ways to generate revenue or deepen relationships.

Looking ahead, he expects next year’s discussion to center on intelligent tools that recommend marketing programs, monitor results, and provide information to credit unions. He says AI is pushing people to become more analytical and to consume information more effectively. He says the practical question for credit unions is how AI can be useful in serving members. He also notes that AI governance and vendor management are major challenges because credit unions may already be managing hundreds of vendors.

Cannone closes by saying it is an exciting time for credit unions despite strong competition from banks and fintechs. He argues that credit unions can win by showing how they are different and by simplifying financial life for consumers.

Nizal from Payfinia discusses recent company activity, including Sync1 Systems' Lendtopia in Indianapolis, where Payfinia debuted its instant disbursements platform. He says the platform is designed to help credit unions make instant disbursements for funding and support growth through indirect and direct lending channels.

He explains that Payfinia is at the Movemint Symposium because of its relationship with the Movemint team and its connection to the broader Demopolis family, which includes Tyfone, Movemint, Nuuvia, and Payfinia.

Asked what differentiates Payfinia, he points to its open API platform, which can integrate with different core banking and digital banking providers. He says the company aims to offer a broader set of solutions, including a digital wallet platform and a technical integration model for Zelle. He says Payfinia operates as a CUSO with four credit union investors and notes that Star One was the first investor. He describes the relationship with Star One as important and says there are ongoing conversations about expanding that partnership.

On the issue of faster payments reducing interchange income, he says Payfinia’s approach is to help credit unions through its digital wallet and a payments concierge model called RPCM, which is set to launch in Q1 next year. He says this model will let credit unions send payments to vendors faster than via ACH or wire and may reduce funding and fee-related burdens.

Looking ahead, he says Payfinia will be at Money/2020 for QR payment code demos with the Intuit and Federal Reserve teams, and then at VentureTech in mid-November.

Roadmap priorities include launching RPCM, then the Zelle technical integrator model next year, with interest already expressed by several credit unions. He says next year’s Movemint Symposium may focus on how Payfinia can support Movemint clients and how the sister companies can work more closely together.

In closing, he jokes that he is glad LeBron James is leaving the Lakers and predicts the Sixers will not go far if Philadelphia acquires him.

The interview takes place at the Movement Symposium in Lakeway, Texas, where Gabby Champine describes her role in helping run the event. She says organizing the symposium requires planning for multiple possibilities, but the event has gone smoothly, with good weather and active participation from clients.

She explains that much of the discussion at the symposium focuses on activation and new membership priorities for financial institutions. The sessions highlight different customer segments that can be activated and show how these strategies are being used in practice. She also notes that clients are sharing their own experiences, which she says is especially valuable.

A major topic is a panel featuring GHS Credit Union and its fintech partners AviaryAI, Vertice AI, and Movemint. Gabby says GHS helped develop a model where the partners work together to execute a strategy for indirect segmentation. In that setup, Vertice identifies product propensity, Movemint provides access through its platform, and Aviary handles outbound calling and texting.

The conversation returns to the challenge of converting indirect members. Gabby says the group has found a strong approach for activating these members and bringing them into the institution. She adds that the same method could apply beyond auto lending and could be used with other segments as well.

Toward the end, she discusses plans for next year’s event. The location will be chosen by client vote, and she says the goal is to make the symposium bigger and better. She closes by thanking clients for their participation and for supporting innovation.

Members Mobile says it has fully launched its mobile services after starting the year with installations underway. The company is now live with two credit unions, MSUFCU in Michigan and SafeOne in California, and expects two more launches within the next two weeks.

The company describes itself as a nationwide premium 4G and 5G mobile network for the credit union community. It says its service is designed to be offered through credit unions to their members, with an average savings of about $500 a year.

A major part of the discussion focused on Members Mobile’s integration with MeridianLink . Through the app, users can complete the mobile sign-up process, port a phone number, open a checking account to become a credit union member, and fund that account within about five minutes. The company says this makes it both a mobile provider and a financial technology platform.

Brandt and Dawson also discussed why they return to Reseda Summit, saying the event supports portfolio companies and gives them visibility. They said the podcast format helps them share their message on equal footing.

On the fintech side, the company is already opening checking accounts through SafeOne and MeridianLink, and plans to connect with LoansPQ to support cross-selling of loans, auto refinances, credit cards, and debt consolidation products. The platform is open to any credit union member nationwide through its Plaid integration.

For credit unions that sign on, the platform should go live within four to six weeks. The agreement is described as a co-marketing arrangement in which both sides share commissions, while the company handles the platform and related services.

Melissa Pomeroy describes the Cooperative Credit Union Association as a four-state credit union league serving New Hampshire, Massachusetts, Rhode Island, and Delaware. She says the association supports credit unions by advocating for favorable legislation at the state and federal levels on their behalf.

She explains that her own role focuses on operations, communications, education, and especially partnerships. Her work involves connecting credit unions with fintechs and other organizations that offer products or services that can help address their needs and operational challenges.

Pomeroy says she spends time meeting with individual member credit unions through events, networks, and smaller sessions. In those conversations, she helps identify pain points, facilitates matches with partners, and also leads strategic planning and data strategy sessions to help credit unions better understand their operations and opportunities.

On the topic of data, she says credit unions continue to struggle with organizing and using the information they already have. She points to her experience helping St. Mary’s Bank implement an enterprise data warehouse as an example of building a more data-driven organization. She says current challenges include balancing fast, immediate solutions with the need for broader data governance and strategy.

In her view, as more partners add AI capabilities, credit unions need a better understanding of their data sources, data quality, and how information is maintained across systems. Pomeroy also says technology is making it easier to work around older system structures. She notes that fintechs can now access data more easily, and that some core providers are becoming more open to offering APIs in ways that are more affordable for credit unions.

Finally, she says she is attending the Summit to network, reconnect with others in the industry, and learn about current trends. She mentions being pleased to see the venue and looks forward to conversations with credit unions, partners, and fintechs over the course of the event.

Mary Wisniewski says she is glad to return to the Reseda Summit and enjoys being there partly because she grew up in Michigan. She says it is meaningful to see a fintech scene in the area where she grew up.

Asked what credit unions can gain from attending, she says they can come away with new ideas, possible technology options, and valuable networking. She says meeting people can challenge them to try new approaches and help them find tools that fit their needs.

She discusses topics from her podcast and a questionnaire project called “Yours in Finance,” where she asks industry people the same seven questions. One of the questions is how they define a bank, which she says is a useful lens for examining tensions in the industry and the arrival of new competitors.

On where the industry is headed, she says her hope is that it becomes better for consumers. She mentions simpler accounts and financial insights that people can actually use to improve their financial situation.

She says companies from other countries continue trying to enter the U.S. market, pointing to Nubank as a company to watch and Monzo as an example of an attempt that did not work out. She says the U.S. market is attractive because of its size, but also difficult to navigate.

Her main technology advice to credit unions is to try ideas rather than avoid them out of fear of failure. She says organizations should test ideas that could benefit members or consumers, even if they are uncertain about the outcome.

Mike Persichini of KreditIQ explains his background in commercial banking and fintech, saying he has worked on both sides of the small business lending problem. He says that experience shaped KreditIQ, which he describes as an agentic AI solution focused on improving speed to fund for small and medium-sized businesses.

He says KreditIQ was built with deep domain experience in commercial, small business, and member-based lending. According to him, the team includes people who have worked in banks, credit unions, lending origination, risk, and compliance. He says this matters because many AI vendors entering the space do not understand lending operations in enough detail.

He explains that KreditIQ sits as middleware between origination and onboarding systems, without requiring a major integration project. He says the platform ingests commercial loan files, applies a credit union’s own policy, pricing, and risk rules, and produces replayable decisions for regulators. He says this can reduce underwriting from days or weeks to minutes.

Persichini also discusses commercial real estate renewals, saying a large volume of loans will come due over the next few years. He says KreditIQ can help originators, analysts, and underwriters manage renewals, identify covenant issues, and move files through the process more quickly. He also says it can help originators preflight new deals before involving analysts.

On the question of credit unions entering commercial lending, he says better technology lowers the barrier to entry. He says KreditIQ was built to cover many types of commercial lending, including real estate, SBA loans, lines of credit, term loans, and equipment finance. He describes the system as having a “super agent” that coordinates nine AI agents trained on a credit union’s lending policies. He says the agents use guardrails, do not invent information when details are missing, and keep a source-based audit trail so decisions are explainable.

Persichini says credit unions are well positioned to serve small businesses because they are member-first and community-based. He says faster decisions help both borrowers and lenders by reducing delays and conserving resources. He closes by saying the platform can run live files and be fine-tuned for a credit union’s needs.