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In this episode of Tecman Talks Dynamics, we’re discussing how the world of CRM has changed over the years. From the challenges faced historically, why we think the product is changing, and how to make sure your Microsoft Dynamics 365 CRM set up is a success from the very beginning.
Head of CRM here at Tecman, Jason, sits down with Sales & Marketing Director, Liam, to find out what steps you need to be following to make sure your CRM solution “sticks”. A CRM solution should be an integral part of any business, providing the opportunity for your team to develop and grow as professionals and your business to seek out trends and reach that next level. Find out everything you need to know in this episode of Tecman Talks Dynamics.
#MSDyn365CRM #MSDYN365Sales #MSDyn365Marketing #MSDyn365CustomerService #MSDyn365
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Get up to speed with the latest updates and changes coming to Microsoft Dynamics 365 CRM and the Power Platform in the 2022 Wave 2 Release Plan. Changes to Microsoft Dynamics 365 Sales, Customer Services and Marketing are discussed by Liam and CRM expert Jason.
With new integration options with Microsoft To Do and Teams and improved Omnichannel functionality, to just mention a couple of updates, there are some exciting changes coming. So tune in today and discover what’s coming in the Wave 2 Release Plan for Microsoft Dynamics 365 CRM.
If you’d like to read the Microsoft 2022 Wave 2 Release notes, follow the link below and get started with the Wave 2 Release.
https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/get-started-with-this-release
#MSDyn365CRM #MSDYN365Sales #MSDyn365Marketing #MSDyn365CustomerService #PowerPlatform
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Whether you’re looking to move Dynamics 365 partner or wanting to implement #MSDyn365CRM or the Microsoft #PowerPlatform solution from scratch, there are some important points to consider when deciding on your choice of partner.
Discover how to ensure the partner is up to the job, how to check their knowledge, credentials and experience plus whether you should choose a single partner business systems partner or go for different partners for different products. Learn about what green flags to look for that will mean your CRM or Power Platform solution is set up to work for your industry and your business.
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Explore the under-utilised, out of the box reporting functionality within Microsoft Dynamics 365 Business Central that you can start using TODAY. Best of all there’s no development required just some simple setup! Learn about ‘role centres’ and how the in-your-face display information can help you to achieve your KPI’s, how the new ‘company hub’ can make inter-company reporting a breeze and how Liz changed a customer’s life by showing them ‘filters and saved views’. As well as, ‘statistics screens’, ‘GL registers’ and George’s best picks of the 100’s of standard reports you probably didn’t even know existed. It’s a good one – tune in today!
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Explore the features, competitor comparisons, costs, product gaps and upcoming new features of Microsoft Dynamics 365 Marketing - as well as how it integrates with Dynamics 365 Sales (aka Dynamics 365 CRM) - to help you decide if it’s the app is for you.
In this podcast Liam, Jason and Zak are getting brutally honest, discussing everything you need to know about Dynamics 365 Marketing and how it stands up to its competitors. By the time you’ve finished listening you’ll have an excellent overview of the Marketing app, how we use it here at Tecman, and how you can implement it to bring added-value to your business.
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The first major Microsoft Dynamics 365 Business Central release for 2022 has been rolled out to all SaaS users. As with any cloud-based update (not just Microsoft’s!) there’s both positives and negatives to be found in the process.
During this episode find out why having a managed service plan, whether in-house or with your partner can completely eliminate disruption caused by glitches within updates and make the process as smooth as possible. As well as the extension of licencing promotions (plus changes to the Microsoft Dynamics Enhancement Plan) to encourage those not on SaaS to move to the cloud. Tune in today!
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Explore the ins and outs of the all-important relationship with your Microsoft Dynamics 365 Business Central partner in this essential new episode. Discover why moving to another partner might not be as easy as you think and what to look out for when signing a new partner agreement. Plus get to grips with related Dynamics 365 Business Central licencing & technical considerations. Listen now!
#MSDyn365BC
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Discover the challenges that come with developing Microsoft Dynamics 365 Business Central and how to manage them. This jam-packed episode is for business decision-makers that oversee and control the budgets for the development of Dynamics 365 Business Central to meet their specific organisational needs. Find out why “writing the code” is now just a small part of the process and how a more planned approach will make it easier for future upgrades and changes.
#MSDyn365BC
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From the publisher's feed
Tecman Talks Dynamics is a regular podcast aimed at businesses that use Microsoft Dynamics 365 Business Central/NAV as their everyday business system.
In each…
They will also be sharing their top tips in maximising your usage, performance and productivity within Dynamics 365 Business Central/NAV (as well as Dynamics 365 Sales, Marketing & Service, previously CRM), based on their wealth of experience.
The purpose of these podcasts is to inform and educate Microsoft Dynamics 365 users and ensure you are fully maximising your business system and continue to be efficient & agile as possible.
So, tune in to our no-nonsense podcast for businesses using Microsoft Dynamics and start learning today!
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