ted Learning Podcast

With face to face interaction almost impossible for many of us, we are all having to use virtual meeting rooms to meet up with colleagues. But has the art of listening suffered during a lockdown? In this podcast, Justin Smith-Essex speaks to Ed Clark around the art of listening and how despite digital barriers this skill is as important as ever.

In part 2 of our podcast on Learning & Development in the new normal, we look at how companies need to re-build team dynamics as employees either return to the office or from furlough. Darren Wingham speaks to Justin Smith-Essex around the training and support that should be provided.

In this final part of our 7 part series on the art of influencing in the new normal, we explore the challenge of how we influence away from the office and with many of our colleages, clients and stakeholders in different locations and unable to be face to face with them, what approach should we take. Justin Smith-Essex from ted Learning speaks to Matt Hayden.

Scarcity is the last of our 6 principles of influencing and is covered in this podcast. Justin Smith-Essex speaks to Matt Hayden around what this means, and how we utilise this in the current climate.

In part 5 of our series on influencing in the new normal, we explore the need for authority in how we influence and how we can use this via digital methods given the challenge of being face to face. Matt Hayden talks us through this principle.

Is it important to like someone you need to influence? No, but it helps! In this episode of our podcast series 'influencing in the new normal', we explore the need to find common ground with the people you meet and how this will help you influence them.

People rely on social cues from others on how to think, feel, and act in many situations. This is more difficult in the current climate where we aren't face to face and need to influence via a digital platform. In part 3 of our podcast series, we explore the principle of liking. Matt Hayden speaks to Justin Smith-Essex on what this means and looks like.

In part 1 of this two-part podcast, we explore the challenges facing employees and employers as lockdown eases and how a different type of training will be required for Managers to ensure anxiety and returning from furlough need to be managed.

Darren Wingham speaks to ted Learning MD Justin Smith-Essex on how training needs to be part of the new normal focus.

In part 2 of our 7 part series on influencing in the new normal, Justin Smith-Essex speaks to Matt Hayden and we explore 'commitment and consistency' which form part of Robert B. Cialdini principles of influence.

Influencing in the new normal will have a different look and feel. Face to face is replaced by screen to screen. Justin Smith-Essex, Group MD of ted Learning speaks to Matt Hayden one of our trainers around how we need to adapt our approach for the new normal. In this first episode, we explore what we mean by influencing and cover the first of the 6 principles, Reciprocity.