Celebrity technology analyst/Apple antagonist Rob Enderle and Keith Shaw, the editor of Network World's Cool Tools, join Voice Report Publisher Jason Huffman and staff writer Melissa Newman to break down the biggest concerns telecom managers might have about the iPhone on the eve of its release.

Now that PBX giant Avaya has accepted an acquisition offer from a private equity firm, what next? A top IP telephony analyst, a well-known PBX consultant and a telecom manager with 19 years of experience explore the possibilities in the latest episode of Telecom Junkies.

Join the Junkies as they outline the fundamentals for issuing an RFP for telecom expense management services.

Join the junkies as they talk about how your department’s policies for retaining voicemails and call detail records need to change to comply with new legal obligations imposed by the U.S. Supreme Court.

Shock and disgust followed the Virginia Tech tragedy, but communication technology professionals are feeling something else, too. It's anxiety over the adequacy of their own emergency notification systems.

Examine the significance of the FCC's new guidelines on customer proprietary network information (CPNI) and what steps should your enterprise take right now in response.

Get behind the scenes of Consumer Reports’ annual, consumer-oriented study of cell phones and wireless networks. Find out how the magazine picks what it believes to be the best wireless networks, cell phones and smart phones.

Join the Junkies as they recap highlights from VoiceCon Spring 2007, where more than 6,000 communication technology professionals gathered to hear the latest on unified communications-related partnership and product announcements.

Join the Junkies as they ponder the necessary attributes for a suitable PBX maintenance provider and what you need to include in the RFP to make sure you get what you want from the relationship. Bachelor #1, how fast will you return my phone calls?

The claims carriers make about their wireless broadband networks range from “largest and fastest” to “most reliable.” With so much hype out there, the Junkies break it down and give you some straight talk.