In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the upcoming launch of the new Lands’ End uniform collection for Flight Service, Airport Customer Service and Premium Guest Services. We’ve been on the journey to new uniforms for several years. On March 2, more than 50,000 team members will debut the new industry-leading collection, and we couldn’t be more excited.

Season 3 of Tell Me Why premieres with Senior Vice President of Network Strategy Vasu Raja. Tune in to learn more about our new West Coast International Alliance with Alaska Airlines, the exciting new routes that our new West Coast gateway in Seattle will offer and why this is great news for our business.

In the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.

In the latest episode of Tell Me Why, Ralph Lopez, Vice President of the Integrated Operations Center, talks about what takes place at the facility on a day-to-day basis, the latest technology and tools used to help run the operation efficiently, as well as the biggest challenge they face with managing an airline of this size.

In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with center's director Scott Stark. Scott talks about why Roswell is the perfect location for aircraft storage, what happens to airplanes after they arrive and how the aircraft boneyard has helped put Roswell on the aviation map.

Check out the latest episode of Tell Me Why, in which Adrienne Schneider, Director of Benefits, shares the scoop on Annual Enrollment for 2020 benefits. Adrienne discusses several enhancements we’re making for 2020, introduces the DFW ConnectedCare option for DFW-area team members and previews several other changes team members can look forward to for 2020 like an enhanced Wellness program.

In this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, discusses the need to increase dialogue about mental health to remove the stigma and what resources are available to help team members care for themselves and others.

In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the industry-leading uniform program for Flight Service, Airport Customer Service and Premium Customer Services. With the highest level of garment certification, an unprecedented level of feedback and more choice than ever before, the American uniform program is one-of-a-kind in the industry.

In this episode of Tell Me Why, special guest Theresa Colarusso, head of Client Success at True Fit, joins Brady Byrnes, Managing Director of Base Operations, to talk about the technology behind True Fit, an online tool that team members in Flight Service, Airport Customer Service and Premium Customer Services will use to get personalized size recommendations when ordering begins for the new Lands' End uniform Oct. 23. Team members can find additional information about True Fit, including FAQs, a quick reference guide and a link to create a True Fit profile.

In the latest episode of Tell Me Why, Margaret Dobberstein, Managing Director of Payroll Operations, and Sam Liyanage, Managing Director of Accounting Automation, talk about what team members can look forward to when they move to the new payroll system, the behind-the-scenes work involved with launching the new system and resources available to make the transition a smooth one.