Misinformation and online scams are incredibly common, especially among older adults in the US. And with the rise of AI and dependence on online tools for so many aspects of life, they are becoming increasingly difficult to identify. So, how can we keep our parents and grandparents — and ourselves — safe online? Tazin Khan, founder and CEO of Cyber Collective, shares tips for staying “internet street smart.”

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Hazel Hoffman. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez.

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Amid President Donald Trump's massive immigration crackdown, protesters have shared videos showing ICE agents appearing to photograph or videotape people with their cell phone cameras. The reason why? Investigative journalists at CNN found immigration agents are running facial recognition software to identify people. CNN reporter/producer Yahya Abou-Ghazala explains how this technology works and what it means for people who come into contact with ICE agents.

For more information on the legality of President Trump’s immigration crackdown and the protests around it, check out this episode of the CNN podcast One Thing. And to learn more about how TSA uses facial recognition technology at airports, listen to this earlier episode of Terms of Service.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez.

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Many in Silicon Valley say smarter-than-humans “Artificial General Intelligence” is just around the corner. But is it really possible to create superhuman AI? And should we want to? AI researcher and Cohere co-founder Nick Frosst explains why he thinks the industry shouldn’t be focused on AGI. And he shares his take on perhaps the biggest question surrounding this technology: Could it pose an existential threat to humanity? 

Terms of Service is a CNN Podcasts and Goat Rodeo production.

This episode was produced by Cara Shillenn.

At Goat Rodeo, the lead producer is Rebecca Seidel

Executive producers are Megan Nadolski and Ian Enright

At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director.

Production support from Sofía Sanchez and Dan Bloom.

Special thanks to Ludlow House and On Air Presents.

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Dating apps have been part of modern romance for years, but data suggests users are experiencing a bit of swiping fatigue. Hinge, however, has managed to avoid the dating app downturn. Hinge CEO Jackie Jantos chats with Clare about how the app supports the evolving needs of Gen Z daters, whether AI can help us find love, and her advice for people seeking connections this Valentine’s Day season.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez.

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Online sports gambling has become a massive business. That means that for individual bettors, there can be serious money on the line, too. So how exactly do sports betting apps work, and what should users keep in mind when placing bets? Sports betting apps say they have taken steps to protect customers, but Harry Levant, Director of Gambling Policy at the Public Health Advocacy Institute, thinks people should take caution. 

This episode includes references to suicide. Help is available if you or someone you know is struggling with suicidal thoughts or mental health matters. In the US: Call or text 988, the Suicide & Crisis Lifeline. Globally: The International Association for Suicide Prevention and Befrienders Worldwide have contact information for crisis centers.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Hazel Hoffman. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio. Production support from Anna Sturla and Kelly Burns.

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Silicon Valley leaders have said that the jobs poised to be most affected by AI are entry-level positions. What does the next generation of workers think about that? On this episode, three high school students share how they’re planning their futures with AI in mind. Plus, a tech executive shares advice for teens as they approach this changing job market.

We’re taking listener questions for upcoming episodes! If you have tech questions or concerns you’d like answered, email us or send us a voice note at [email protected].

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio. Production support from Anna Sturla and Kelly Burns. 

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Your email sits at the center of your online life — it holds personal communications, purchase history and the ability to reset other passwords. Email security isn’t just for people who handle sensitive information at work. How can everyone keep their emails and other online data more secure? Patricia Egger, Head of Security at Proton, shares some practical tips for safeguarding your communications – and talks about why it matters.

One method of protecting your online data mentioned in this episode is using a password manager. Terms of Service put out an episode about this in 2024, which you can find here.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.

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Since 2024, multiple families have filed lawsuits against major AI companies, claiming their children were driven to self-harm and even suicide after talking with chatbots. Some AI companies have begun implementing safety measures, and legislation is cropping up to curb these potentially harmful uses of AI. If you’re a parent, what do you need to know about AI chatbots and what can you do right now to protect your kids? Julie Scelfo, the founder of the nonprofit Mothers Against Media Addiction (MAMA), shares her thoughts.

This episode includes references to suicide. Help is available if you or someone you know is struggling with suicidal thoughts or mental health matters. In the US: Call or text 988, the Suicide & Crisis Lifeline. Globally: The International Association for Suicide Prevention and Befrienders Worldwide have contact information for crisis centers.

Don’t miss Terms of Service live in New York City! On January 13 at Ludlow House, Clare will be interviewing Nick Frosst, co-founder of AI startup Cohere, about whether the tech industry should really be trying to build a superhuman, superintelligent AI. Visit the event page to get an invite.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Rebecca Seidel. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.

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Finding information online can be overwhelming. And as more people turn to chatbots for information, search engines are adapting. Google Search has added an AI mode and its chatbot, Gemini, to help users get the information they need. So what’s the best way to conduct a search now? Robby Stein, vice president of product at Google Search, walks us through the newest features available to users.

Don’t miss Terms of Service live later this month in New York City! On January 13 at Ludlow House, Clare will be interviewing Nick Frosst, co-founder of AI startup Cohere, about whether the tech industry should really be trying to build a superhuman, superintelligent AI. Visit the event page to get an invite.

Terms of Service is a CNN Podcasts and Goat Rodeo production. This episode was produced by Jay Venables. At Goat Rodeo, the lead producer is Rebecca Seidel, and the executive producers are Megan Nadolski and Ian Enright. At CNN, Matt Martinez is our Senior Producer and Dan Dzula is our Technical Director. Production support from Sofía Sanchez. Steve Lickteig is the Executive Producer of CNN Audio.

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After a head-spinning year in the worlds of health and technology, Audie Cornish of The Assignment sat down with Dr. Sanjay Gupta and Clare Duffy to break down the stories that ended up on all their podcasts this year.

Producer: Dan Bloom

Technical Director: Dan Dzula

Executive Producer: Steve Lickteig

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