Join us for the second episode of the Flight Path podcast, where David Shull (CEO and co-founder of Tern), Brad Turner (Head of Design), and Molly Johnson (Head of Product) discuss Tern’s latest innovations. From the launch of the agency product and groundbreaking trip collaboration features to insights from their recent high-energy webinar, this episode is packed with exciting updates. Tune in to hear about the behind-the-scenes efforts, expanded currency support, and upcoming features that will revolutionize travel planning.
Timestamps:
00:30 - Introduction
David Shull introduces the second episode and shares his unique mobile office setup.
01:34 - Recent Webinar Reflection
The team discusses the success and preparation behind the recent webinar focused on Tern’s agency product.
03:54 - Agency Product Development
Molly Johnson explains the reasons behind building the agency product and the feedback from agency owners and advisors.
05:05 - Trip Collaboration Feature
Molly delves into the new trip collaboration feature, its development, and its impact on agencies and advisors.
07:16 - Supplier Payment Flow
Brad Turner describes the supplier payment flow feature and how it enhances commission reconciliation for agencies.
08:44 - Expanding Currency Support
David announces the expansion of currency support from eight to around forty currencies, improving global travel planning.
10:36 - Outage and Partner Dependencies
David addresses a recent outage caused by a third-party service provider and Molly discusses the build versus buy decision-making process.
11:18 - Upcoming Features and Excitement
The hosts share their excitement about upcoming features, including flight status updates and enhanced AI functionality.
14:48 - Conclusion and Next Webinar
The podcast wraps up with a reminder to register for the upcoming webinar on August 7th, which will unveil new features and updates.