In this episode of the Built by People podcast, host Dave D'Angelo interviews Terry Chace with Vail Resorts about her career journey in HR, starting unexpectedly from a payroll system role at UPS. Terry now oversees benefits at Vail and discusses the complexities of designing total reward and benefit programs for a diverse and transient workforce. The conversation covers strategies for balancing long-term retention with seasonal employees' needs, innovative mental health initiatives, and the importance of saying 'yes' to opportunities. Sponsored by Previ, the podcast offers insights into improving employees' financial well-being through innovative benefits.