It had been thought that with high smartphone penetration among the population and the widespread use of digital apps for payments during the pandemic, a transition to a cashless society had begun. The answer, according to a survey of 6,020 people, is unequivocal. No, it has not. 65% of users who took up Krung Thai Bank’s Pao Tang app to avail of government financial supports have opted to no longer use it while cash is seen to have an edge under every criterion. It is seen as more convenient, more widely accepted, cheaper and more private.
https://www.thaiexaminer.com/thai-news-foreigners/2022/05/01/cash-still-king-people-reject-app-payments/
Carla Boonkong reports from Bangkok