In this episode, Becky & Phil break down a real-life situation where a frustrated parent took to social media to call out a coach, and why this kind of public venting can be so damaging. We talk about the risks of airing grievances online, how it impacts educators and coaches, and the importance of handling conflict privately and respectfully. We also shine a light on the often thankless work educators and coaches do every day and encourage you to reach out and thank someone who’s making a difference.