That Digital Show

That Digital Show

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That Digital Show episodes

  • Engineering the next digital frontier with Bendigo and Adelaide Bank
    In this episode, Theo chats with Ash Austin, Practice Lead for Platforms at Bendigo and Adelaide Bank (Bendigo) on simplifying the banking experience for more than 1.9 million customers. As a community-focused bank, Ash shares what it means at Bendigo to put people first, and how Bendigo uses technology as an enabler to support the needs of their customers. He talks about the concept of a service-based model, where products, and skills, from dev-ops to project management, are developed based on the requirements of individual teams. This approach enables the bank to adopt a customer-first mindset. As people’s needs change, particularly since the pandemic, the organization is now exploring the potential of APIs in supporting new business opportunities and building partnerships across different sectors. Tune in to hear about the frictionless experience that sets Bendigo and Adelaide bank apart, and exciting new projects like their mobile-only digital bank, Up, that is set to transform the way people think about banking.
    35 min
  • Empowering Crypto Investors with Blockchain Data Intelligence with Nansen

    If you're interested in the world of blockchain and decentralized finance (DeFi), then this episode is definitely not one you want to miss. DeFi has experienced exponential growth over the past few years, capturing the attention of investors globally. But with new opportunities, come new complexities and risks. One of the biggest challenges is distinguishing quality crypto assets from pure hype, particularly for non-institutional Investors. In the hot seat for this episode is Alex Svanevik, the Co-founder and CEO of Nansen, a blockchain analytics platform that enriches on-chain data with millions of wallet labels. Nansen's mission is to be a driving force in offering crypto investors trusted, high quality data intelligence to enable them to make informed decisions, quickly. Crypto investors use Nansen to discover opportunities, perform due diligence and grow their portfolios with real-time dashboards and alerts. But he's not the only guest we have on the show. In the co-host seat with Theo is Paris Tran, Territory Account Manager, Digital Native of Google Cloud. Listen in as Alex shares the genesis of Nansen with Theo and Paris, as well as the inner workings of deploying AI algorithms to analyze petabytes of crypto trading data per day, and their vision for the future of DeFi.

    36 min
  • How Meesho is Transforming Ways of Working with Technology

    This week, Theo speaks to Ashish Kumar Singh, CHRO of Meesho and our pioneer HR C-suite on the show. As India's fastest growing internet commerce platform, Meesho is democratizing e-commerce and bringing innovation online. With the Meesho marketplace supporting small businesses, individual entrepreneurs and everything in between, Ashish touches on their "users-first mantra," which not only refers to customers, but also Meesho's own employees. When the pandemic hit, it not only affected demand on Meesho's platform, but also impacted ways of working. One main area of focus was brought to light - the challenge of achieving work-life balance. As CHRO, Ashish shares unique, first hand insights on how the company leverages technology such as MeeBOT for pulse collection, and to measure the employee experience, looking for areas of improvement. He also covers the importance of ensuring transparent communication and collaboration. From tips on enabling a remote workforce to leveraging tools like Google Meet, listen in as Ashish discusses future-of-work models, the implications of technology on our everyday lives and how Meesho has stayed at the forefront of reimagining new ways of work.

    22 min
  • How Meesho is Transforming Ways of Working with Technology
    This week, Theo speaks to Ashish Kumar Singh, CHRO of Meesho and our pioneer HR C-suite on the show. As India’s fastest growing internet commerce platform, Meesho is democratizing e-commerce and bringing innovation online. With the Meesho marketplace supporting small businesses, individual entrepreneurs and everything in between, Ashish touches on their “users-first mantra,” which not only refers to customers, but also Meesho’s own employees. When the pandemic hit, it not only affected demand on Meesho’s platform, but also impacted ways of working. One main area of focus was brought to light - the challenge of achieving work-life balance. As CHRO, Ashish shares unique, first hand insights on how the company leverages technology such as MeeBOT for pulse collection, and to measure the employee experience, looking for areas of improvement. He also covers the importance of ensuring transparent communication and collaboration. From tips on enabling a remote workforce to leveraging tools like Google Meet, listen in as Ashish discusses future-of-work models, the implications of technology on our everyday lives and how Meesho has stayed at the forefront of reimagining new ways of work.
    31 min
  • How Bolttech is reinventing the insurance ecosystem with cloud technology

    David Lynch, Group CTO from bolttech, joins the show with Jay to talk about how insurtechs of today are emerging from the convergence of technology and insurance. As the world's largest technology-enabled ecosystem for protection insurance and the most international insurtech, bolttech operates in over 30 markets.

    The business works collaboratively with 180+ insurance carriers on its platform that need access to technology, advocating the need for insurance companies that implement AI and machine learning, to augment their services to deliver better products and protection outcomes.

    David also discusses trends such as the shift towards usage-based insurance and the consequent need for the industry to invent new products, with insurtechs fuelling the acceleration of product innovation. At the same time, the fully digital insurance purchase journey is becoming a reality in the embedded insurance or microinsurance areas. He shares insights on finding a balance between supply and demand, as well as achieving growth in the marketplace.

    From key factors that affect customer acquisition, to new revenue generation opportunities, tune in to find out more about bolttech's research on what is needed to build a successful, future-ready marketplace.

    38 min
  • How Bolttech is Reinventing the Insurance Ecosystem with Cloud Technology
    David Lynch, Group CTO from bolttech, joins the show with Jay to talk about how insurtechs of today are emerging from the convergence of technology and insurance. As the world’s largest technology-enabled ecosystem for protection insurance and the most international insurtech, bolttech operates in over 30 markets. The business works collaboratively with 180+ insurance carriers on its platform that need access to technology, advocating the need for insurance companies that implement AI and machine learning, to augment their services to deliver better products and protection outcomes. David also discusses trends such as the shift towards usage-based insurance and the consequent need for the industry to invent new products, with insurtechs fuelling the acceleration of product innovation. At the same time, the fully digital insurance purchase journey is becoming a reality in the embedded insurance or microinsurance areas. He shares insights on finding a balance between supply and demand, as well as achieving growth in the marketplace. From key factors that affect customer acquisition, to new revenue generation opportunities, tune in to find out more about bolttech’s research on what is needed to build a successful, future-ready marketplace.
    31 min
  • The Transformation Debrief with Zebra Technologies

    Zebra Technologies is one of the largest suppliers of barcode printing and scanning devices globally. In 1991, Zebra introduced 2D barcode scanners followed by Radio Frequency Identification (RFID) tracking tags, rugged mobile computers, tablets, and wearable devices for increased inventory and asset visibility. Lately, it's been acquiring companies in software, robotics, AI, data capture, and real-time location systems, all to help it transform from a traditional hardware-centric company to a software solutions organization to realize a vision it calls enterprise asset intelligence (EAI) at the edge. Today, Zebra has customers in manufacturing, retail, healthcare, transportation, logistics, and the public sector, with over 10,000 partners across 100 countries. In today's episode, Chris Hood sits down with Janet Kennedy, Vice President, North America Regions at Google Cloud, and Tom Bianculli, SVP and CTO at Zebra Technologies, to go behind the scenes of this Transformation Debrief conversation to learn how Zebra Technologies has navigated these changes.

    35 min
  • The Transformation Debrief: Transforming Digital Supply Chains with Zebra Technologies
    Zebra Technologies is one of the largest suppliers of barcode printing and scanning devices globally. In 1991, Zebra introduced 2D barcode scanners followed by Radio Frequency Identification (RFID) tracking tags, rugged mobile computers, tablets, and wearable devices for increased inventory and asset visibility. Lately, it's been acquiring companies in software, robotics, AI, data capture, and real-time location systems, all to help it transform from a traditional hardware-centric company to a software solutions organization to realize a vision it calls enterprise asset intelligence (EAI) at the edge. Today, Zebra has customers in manufacturing, retail, healthcare, transportation, logistics, and the public sector, with over 10,000 partners across 100 countries. In today's episode, Chris Hood sits down with Janet Kennedy, Vice President, North America Regions at Google Cloud, and Tom Bianculli, SVP and CTO at Zebra Technologies, to go behind the scenes of this Transformation Debrief conversation to learn how Zebra Technologies has navigated these changes.
    41 min
  • How Apna is using data and AI to drive the gig economy in India
    In this episode, Theo speaks to Ronak Shah, Head of Data at apna.co. As one of the largest gig economies in the world, India is seeing rising numbers among younger people joining the ecosystem. Driven by digital adoption and new ways of working, Apna saw an opportunity to help bridge the gap between employers and potential candidates. Leveraging data and AI technology, Ronak shares how the company is able to level the playing field for those in the gig economy, and help millions of people achieve their goals. By focussing on what data reveals, Apna is able to apply the learnings to the marketplace, assist in upskilling people and build a community. With over 500 million users on the platform, Ronak also shares how Apna maintains safety and security not just in terms of data privacy, but also in creating a collaborative and inclusive space for all to learn from one another. Through quizzes and language aptitude tests, Apna helps recruiters identify skill sets easily, for a good match. Listen in as Ronak reveals Apna's global expansion plans to serve one billion users, and provide even more upskilling on the platform.
    24 min
  • Using AI to Supercharge Data-Driven Applications with Zilliz
    Theo is in the interviewer's chair for this episode as Frank Liu from Zilliz joins the show to talk about how AI and machine learning are making it possible for developers to understand and extract more value from unstructured data such as text, audio, images, video, and more. Traditional databases are great for handling structured data, such as information that can easily be captured and categorized in a table. For example, a book database would have columns for the title and author. This allows the data to be searched, sorted, and filtered according to those values. However, unstructured data isn't so easily managed. Frank explains how vector databases and AI can use algorithms and increased compute power to search unstructured data without relying on just tags and keywords. This has led to Zilliz being a major contributor to two open source projects - Milvus, which stores embedding vectors and feature maps from trained machine learning models, and Towhee, a machine learning platform built on top of Google's Tensorflow and the Pytorch open source machine learning framework. Tools like these could be used to do a reverse image search to find similar photos, or even music recommendations based on the rhythm or sound of the music instead of being restricted to artist and genre keywords. Frank shares some of the highly specific and interesting use cases Zilliz has seen in fields like network security and pharmaceutical molecular analysis, in their journey to being the one-stop-shop for anyone needing to understand human-generated unstructured data.
    21 min

About That Digital Show

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That Digital Show is a weekly business podcast presented by Google Cloud on innovation and growing value in a digital world. Hosted by Chris Hood, the show combines interviews with global experts and…