In the third episode of the "That Single Patient" Series Dr. Catherine van Montfrans sits down with dermatologist Sarah Walsh to share the remarkable story of Marie, a young patient who developed Stevens-Johnson Syndrome that progressed to toxic epidermal necrolysis. From the emergency room to the ICU, Sarah reflects on the importance of empathy, involving family, and building trust. This episode highlights how compassionate communication, presence, and hope can profoundly shape patient and family experiences during life-threatening illness.