The conversation covers the significance of self-awareness, the thrill of the first sale to a stranger, and the differences between sales and marketing. It also highlights the necessity of aligning marketing and sales strategies and setting proper customer expectations through effective marketing. Understanding and analyzing data is stressed, using website data as an example of optimizing user experience.Kim and Michael were motivated to write “The Titanic Effect” after noticing frequent mistakes by entrepreneurs that caused failures or stunted growth. Their book’s title reflects the idea that most problems in entrepreneurship are not immediately visible, akin to an iceberg. Research on the Titanic revealed that its sinking was due to a combination of hidden factors and decision-making errors. VISIT https://www.titaniceffect.com/ FOLLOW https://www.linkedin.com/in/profmkimsaxton/