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Mark this moment. Our loyal FC listeners have agonized with David as he's toiled and failed to make his new, refrigerator-size microphone work. OK, maybe you laughed as a first response rather than empathize with our technologically challenged friend. Understandable. We routinely do the same. In fact, that might be our brand. The same poking pattern showed up in the stories we swapped today. And that includes the peek behind the curtain about how to gently move someone's sincere - but flawed - idea away from true consideration.