Imagine wasting six figures every year because your phone system isn’t working as it should. Sounds extreme? It’s happening more often than you think. What if you could cut that waste and instantly boost your team’s performance and communication with just one switch?

In this episode of Tech Deep Dive, Max Clark teams up with Dan Petcher, Solutions Consultant at Dialpad, to dive deep into the $100K mistake businesses are making right now with their phone systems. They unpack why companies are losing money with outdated tech and how Dialpad’s AI-powered platform offers a game-changing solution that’s redefining business communication. If you’re still relying on a fragmented or inefficient system, it’s time for a serious upgrade.

Ready to stop the bleeding? Watch now to discover how Dialpad can save you up to $100K while connecting your team like never before. The solution is easier than you think and more powerful than you can imagine.

Time Stamp: 
00:10 - Overview of the Episode
00:57 - Introducing Dan Pecher & Dialpad for CCaaS & UCaaS
06:33 - Implications of Losing a Business Phone 
18:00 - Exploring the Benefits of UCaaS
19:37 - UCaaS vs. CCaaS: Understanding the Differences
22:11 - Dial Pad's Role in Enhancing Sales Team Performance
24:35 - Key Advantages of CCaaS
27:12 - Diving into Marketing Intelligence
30:31 - The Customer Journey through Dialpad
32:15 - AI in Customer Service: Self-Service vs. Real-Time Assistance
38:15 - Dialpad's Integration Capabilities with Other Platforms
42:27 - Insights on Call Habits
45:35 - The Beginning of Customer Experience
53:42 - How Dialpad Bolsters Agent Support & Analytics Capture

 
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