Ray Murray, Chris Wagner, and Kenton Sonnenburg share how PERC's Advisory Committee -- a group of propane industry member volunteers -- are working on new messages and engines that will help consumers think about and use propane as a clean energy solution to meet environmental demands and to serve as a viable alternative under the electrify everything movement. As head of the Safety and Technical Training Working Group, Chris talks about a new way of training being developed that's easier, faster, cheaper, and more effective for propane professionals and consumers to learn.

As part of his satellite media tour with radio and TV stations across the country, PERC President and CEO Tucker Perkins talks about the benefits of propane school buses. This interview with a radio station in Albuquerque, N.M., discusses a recent study by Georgia State University that links higher student test scores with lower school bus emissions.

In this episode, Richard Buchholz, president of Waypoint Construction Services, shares a part of his presentation at the upcoming Propane Sales Summit in Charlotte, N.C., for propane professionals about how to engage builders to choose propane for their projects.

As part of his satellite media tour with radio and TV stations across the country, PERC President and CEO Tucker Perkins talks about the benefits of propane school buses. This interview with a radio station discusses a recent study by Georgia State University that links higher student test scores with lower school bus emissions.

PERC’s Director of Agriculture Business Development Michael Newland talks about the unprecedented conditions affecting this year's corn crop and the challenges and opportunities it brings for the propane industry and its customers for the upcoming winter demand season. See a recent press release about what farmers can do now to prepare for higher propane demand this fall. https://propane.com/newsroom/press-releases/perc-urges-producers-to-fill-propane-tanks-early-to-prepare-for-high-demand-due-to-long-winter-wet-spring/

Did you know that the first step to answering a customer complaint call is to say thank you? In this episode, Bob Gabor, PERC’s instructor for the Customer Service Representative course for propane professionals, shares tips on how to effectively manage customer complaint calls every time.

Jon Loeb, vice president of sales for Thompson Gas, who helped develop the new Propane Sales Training program explains how it’s nothing like anything the industry has ever had before.

With videos, webinars, games, and more, the program is customized for seasoned veterans and new hires alike based on their learning style and experience in the industry.

Judy Taranovich of Proctor Gas in Vermont talks about the school tours, open houses, and other events she hosts and participates in each year and how they impact her company, and tips she uses for success.

Courtney Gendron, Lyndon Rickards and Jeremy Vore share the Top 3 changes to the 2019 edition of the Certified Employee Training Program (CETP). If you have a comment about the training content, be sure to email [email protected].

Tucker Perkins, president and CEO of the Propane Education & Research Council, shares how having a renewable component allows our industry to be a part of the energy conversation for the long-term vitality of our fuel.