The Retained Search Show

The 15% Advantage: How Top Recruiters Use AI for Profit, Not Just Emails With Manan Shah


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Ever wondered why most recruitment CRMs feel like they're designed for management rather than consultants? Manan Shah, co-founder of Recruiterflow, reveals how his accidental journey into recruitment technology led to creating a system that prioritizes consultant productivity over top-down control.

Manan's insight is simple yet revolutionary: traditional recruitment software gets implemented when management "shoves it down the throat of consultants," creating adoption problems because it doesn't help them make more money. Recruiterflow flips this model, building tools specifically for frontline recruiters that also deliver the visibility management needs.

The conversation dives deep into how AI is transforming recruitment across different segments. 

Manan categorizes AI implementation into three approaches: AI-native for high-volume roles, AI-assist for mid-senior positions requiring nuanced judgment, and AI-augment for executive search. The most fascinating innovations come through "agents" that automatically handle tasks without human prompting – from parsing CVs and categorizing candidates by industry experience to creating client presentations.

Despite these advancements, the industry remains surprisingly behind in adoption. Only about 15% of recruitment firms are using AI strategically, while 40-50% believe they're "AI-enabled" simply because they use ChatGPT for emails. The gap between leaders and laggards is widening as early adopters see concrete improvements in recruiter productivity, accuracy, and revenue.

Looking ahead, Manan predicts we're approaching "peak euphoria" with AI in recruitment, with a reality check coming around 2026 when businesses begin demanding concrete ROI. The future will likely involve ecosystems of specialized AI agents working together across platforms – a development Recruiterflow is already preparing for.

Ready to transform how your recruitment business leverages technology? Connect with Manan on LinkedIn or email him at [email protected] to explore how these innovations might reshape your approach to search.

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The Retained Search ShowBy Retrained Search