The 229 Podcast

February 7, 2025: This is the second episode of the Zero Trust Hospital Series. Tamer Baker, Healthcare CTO for Zscaler, explores how Zero Trust Architecture is revolutionizing hospital security and operations. How does shifting from a legacy, appliance-heavy infrastructure to a streamlined, SaaS-based model allow healthcare organizations to innovate faster? Can removing external attack surfaces truly minimize risk, or does it simply shift the burden elsewhere? With patient experience, security, and operational efficiency at stake, the conversation dives deep into how healthcare leaders can do more with less—without just piling on more work. 

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Don't miss our webinar after all six Zero Trust Hospital Series episodes! 

1. Register now: www.thisweekhealth.com/zerotrust

Key Points:

1. 04:44 Risk Management in Zero Trust
2. 07:39 Operational Efficiency with Zero Trust
3. 09:14 Enhancing Patient and Clinician Experience

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February 6, 2025: Jennifer Owens, Senior AI Program Administrator at Cleveland Clinic, discusses the evolving role of AI in patient care and provider efficiency. As AI scribes redefine documentation and predictive models refine diagnoses, are we truly seeing the impact we expect? How do we measure success—through efficiency, patient outcomes, or clinician satisfaction? And when AI sneaks into healthcare workflows, do we fully understand the models guiding critical decisions? With governance, enablement, and the delicate balance between technology and human judgment at the forefront, this discussion dives deep into AI’s future in medicine and what it takes to move from innovation to implementation.

Key Points:

1. 03:40 Evaluating AI Tools
2. 13:32 AI Patient Experience
3. 21:52 Future AI Implementation

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February 5, 2025: This is the first installment of our Zero Trust Hospital Series. Tamer Baker, Healthcare CTO for Zscaler, breaks down Zero Trust architecture—what it is, what it isn’t, and why it has become a necessity rather than a buzzword. Can outdated infrastructure truly support the demands of modern healthcare? How do we prevent hyperconnectivity from becoming a hacker’s playground? This conversation explores how Zero Trust can prevent lateral movement in cyberattacks, enable seamless cloud integration, and build a security framework that supports—not stifles—innovation.

Want to get your copy of the new book "Zero Trust Hospital: The CXO Vision" by Zscaler?

1. Pre-Order now

Don't miss our webinar after all six Zero Trust Hospital Series episodes! 

1. Register now: www.thisweekhealth.com/zerotrust

Key Points:

1. 03:31 Challenges and Solutions in Zero Trust
2. 07:57 Cloud and Remote Work Considerations
3. 09:59 Practical Steps for Secure Digital Transformation

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February 4, 2025: Karla Arzola interviews Cally Cripps, VP of Information Technology and Analytics at Aurora Mental Health Center and Founder of Systemagically. How does living with a chronic condition shape a leader’s approach to corporate wellness? What systemic gaps exist in mental health care, and can technology finally close them? Cally shares her personal journey of navigating endometriosis and PCOS while climbing the ranks in IT leadership, revealing how prioritizing health can transform not just personal well-being, but also the workplace itself. 

Key Points:

1. 03:39 Chronic Illness Impacts
2. 07:06 Connecting Health and Leadership
3. 12:00 Bridging Gaps in Mental Health Services
4. 17:43 Innovative Dreams for Healthcare Technology

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February 3, 2025: Joseph Zaccaria, VP of Strategy and Finance at Neteera, discusses what the future patient room will look like. Can technology seamlessly blend into clinical workflows without disrupting behavior? Joe dives into how Neteera’s passive monitoring technology leverages precision sensing to reshape care delivery across settings. Joe offers a glimpse into a future where walls do not confine healthcare.

Key Points:

1. 02:08 The Future of Patient Rooms
2. 07:45 Economic and Operational Benefits
3. 11:54 Technical Aspects and Installation

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January 30, 2025: Chad Brisendine, VP and CIO of St. Luke's University Health Network, explores the transformative journey of healthcare technology. How does a hospital room evolve into a hub of AI-powered care while ensuring patient-centered innovation? What challenges arise when integrating virtual nursing, telehealth, and ambient technologies at scale? As the conversation traverses from imaging solutions to price transparency, how do leaders like Chad balance rapid technological advancements with long-term strategies? 

Key Points:

1. 04:30 The Hospital Room of the Future
2. 16:00 Enterprise Imaging Solutions
3. 22:31 Patient Experience and Price Transparency
4. 26:05 Leadership and Team Motivation

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January 29, 2025: Dustin Leek, Executive Healthcare Strategist for CDW, explores the necessity of partners with clinical experience and CDW’s current focuses. What role does data governance play in unlocking AI’s potential in healthcare? As financial pressures mount on health systems, what strategies can CIOs and CTOs employ to maximize operational efficiency without compromising care? You don’t want to miss this interview in action.

Key Points:

1. 02:46 CDW’s Unique Team and Approach
2. 04:36 Security, Data, and AI
3. 07:57 Upcoming Events and Speaking Engagements

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January 28: Today on TownHall Reid Stephan, VP and CIO at St. Luke’s Health System speaks with Todd Dunn, CEO and Founder at The Innovators Journey. Todd is a seasoned innovator in healthcare with experience at Intermountain Health and Advocate Health. He explains what AKIs are and how they differ from chronic kidney diseases. Could early detection be the key to preventing the devastating effects of AKIs? What if catching AKIs early could save millions for healthcare providers? Todd shares the potential of innovative solutions like Accuryn Medical's automated urine flow technology and provides insights into change management. Could this technology transform kidney care? The episode emphasizes the need for system-wide adoption of advanced technology to better manage AKIs and improve patient care. Isn’t it time to leverage these breakthroughs for better outcomes?

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January 27, 2025: Matt Christensen, Sr. Director of Cybersecurity and Intermountain Health, delivers an insightful discussion on the intricate balance of technology, leadership, and the human factor in cybersecurity. How does Intermountain Health’s approach to systemic risk reimagine third-party management in healthcare? Why is the human element—often labeled the weakest link—still undervalued despite its role in 90% of breaches? Matt reflects on the paradox of advancing technology overshadowing foundational cyber hygiene, sharing his experiences with governance, risk, and compliance. 

Key Points:

1. 04:38 The Human Element in Cybersecurity
2. 11:22 The Firehouse Can't Burn Down
3. 14:48 Lightning Round: Personal Insights
4. 19:45 Advice for Aspiring Cybersecurity Professionals

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January 23, 2025: Aneesh Chopra, Chief Strategy Officer at Arcadia, tackles the promises and pitfalls of data-driven healthcare transformation. How do economic incentives shape the use of technology in healthcare? With the adoption of AI and large language models, are we nearing a future where personalized, evidence-based care becomes the norm—or are we still bogged down by regulatory and cultural barriers? Aneesh explores the "good, bad, and ugly" of data-driven healthcare, the impact of AI on clinical decision-making, and the ethics of transparency in patient communication.

Key Points:

1. 01:38 Data: The Good, The Bad, and The Ugly
2. 17:48 Economic Incentives in Healthcare
3. 22:32 Medicaid Explored
4. 36:52 Data Sharing and Risk Adjustment
5. 41:04 Value-Based Care and Future Plans



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