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The 24-Hour Divide | Rethinking Email Responsiveness
Elizabeth's Imperfectly Honest blog in April, "Why I Don't Apologize for Unanswered Emails" hit a nerve with her longtime mentor and investor, Jimmy Calano. He joins today's episode for a lively conversation, sharing his own email response time "Rule of 24", and mixing it up with Elizabeth and Sheila on where he stands on email apologies and other content.
Episode Notes
Jimmy Calano is the former founder/CEO of a global training company and, more recently, co-facilitator of the 935 member Boulder Investment Group.
Resources for Crafting Emails:
In this episode, we explore:
(1:17) Intro to episode participants and description of the “Divide”
(4:51) Jimmy and Elizabeth elaborate on their reasoning and judgements re: email responsiveness
(10:14) How being email responsive helped forge Jimmy and Elizabeth’s business relationship
(12:59) The downsides of ignoring emails
(15:57) Individual personalities and quality of life desires may impact on email communication styles
(22:50) Should we or shouldn't we apologize for email response time delays?
(27:15) How to craft emails to enhance response time
(31:10) In closing...
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By Imperfectly HonestElizabeth's Imperfectly Honest blog in April, "Why I Don't Apologize for Unanswered Emails" hit a nerve with her longtime mentor and investor, Jimmy Calano. He joins today's episode for a lively conversation, sharing his own email response time "Rule of 24", and mixing it up with Elizabeth and Sheila on where he stands on email apologies and other content.
Episode Notes
Jimmy Calano is the former founder/CEO of a global training company and, more recently, co-facilitator of the 935 member Boulder Investment Group.
Resources for Crafting Emails:
In this episode, we explore:
(1:17) Intro to episode participants and description of the “Divide”
(4:51) Jimmy and Elizabeth elaborate on their reasoning and judgements re: email responsiveness
(10:14) How being email responsive helped forge Jimmy and Elizabeth’s business relationship
(12:59) The downsides of ignoring emails
(15:57) Individual personalities and quality of life desires may impact on email communication styles
(22:50) Should we or shouldn't we apologize for email response time delays?
(27:15) How to craft emails to enhance response time
(31:10) In closing...