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The 3 Most Avoidable Reasons Chiropractors Get 1 Star Reviews On Google | EP. 250
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ππ πππ€ππ¬ ππ ππ’π―π-π¬πππ« π«ππ―π’ππ°π¬ ππ¨ ππ«ππ¬π ππ‘π πππππππ¬ π¨π π π¬π’π§π π₯π π¨π§π-π¬πππ« π«ππ―π’ππ°.Β π π!!
Unfortunately, one-star reviews are inevitable.Β There will always be things that are out of our control that some patient will have a problem with.Β So we have to focus on the things we can control to ensure that as many of our patients as possible enjoy the five-star experience we know we can deliver.Β Here are the 3 most avoidable reasons that chiropractors get one-star Google reviews.
βοΈπππ€π’π§π πππ¨π©π₯π πππ’πβ¨
This is especially true with new patients who may still be auditioning chiropractors and practice experiences.Β Weβve all had crazy days where the schedule just gets away from us and weβre hanging on to the reins for dear life hoping not to be bucked off.Β When that does happen πΌππππππΏπ ππ ππππππππππ.Β Humility and generosity are extremely valuable tools to smooth over feelings of frustration.
βοΈππ‘π πππ’π ππ§π ππ°π’πππ‘
New patients arenβt show dogs.Β πΒ Donβt make them jump through hoops to get the thing they actually want from a New Patient Special or try to upsell them if they respond to a Facebook ad or a Groupon.Β Even if theyβre getting the service at a discounted rate, treat them as you would any other patient.Β ππ‘ππ² π°ππ§π, ππ§π ππ±π©πππ, π ππ¨π§π¬π’π¬πππ§π ππ±π©ππ«π’ππ§ππ.
βοΈπππ«π πππ₯ππ¬
ππ‘π’π¬ π’π¬ ππ‘π #π π«πππ¬π¨π§ ππ‘π’π«π¨π©π«ππππ¨π«π¬ π ππ π¨π§π-π¬πππ« π«ππ―π’ππ°π¬.Β 10 or 15 years ago, before the dominance of social media, hard sales might have been a little easier to get away with.Β There are a lot of people who donβt respond well to these tactics and theyβre usually very vocal on social media. π©βπ»
Bad reviews cost you money.Β The unfortunate part is youβll never know how much.Β Be compassionate.Β Control what you can and donβt lose sleep over what you canβt.Β If youβd like me to personally go over your online presence and discuss how you might be able to leverage reviews to attract more qualified ideal patients go to: www.ContentIntoPatients.com to schedule your one-on-one Strategy Session.
#DRNICKSILVERI #LVRGMEDIA #CHIROPRACTICMARKETING
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View all episodes
By Dr. Nick Silveri
4.6
1717 ratings
Β
ππ πππ€ππ¬ ππ ππ’π―π-π¬πππ« π«ππ―π’ππ°π¬ ππ¨ ππ«ππ¬π ππ‘π πππππππ¬ π¨π π π¬π’π§π π₯π π¨π§π-π¬πππ« π«ππ―π’ππ°.Β π π!!
Unfortunately, one-star reviews are inevitable.Β There will always be things that are out of our control that some patient will have a problem with.Β So we have to focus on the things we can control to ensure that as many of our patients as possible enjoy the five-star experience we know we can deliver.Β Here are the 3 most avoidable reasons that chiropractors get one-star Google reviews.
βοΈπππ€π’π§π πππ¨π©π₯π πππ’πβ¨
This is especially true with new patients who may still be auditioning chiropractors and practice experiences.Β Weβve all had crazy days where the schedule just gets away from us and weβre hanging on to the reins for dear life hoping not to be bucked off.Β When that does happen πΌππππππΏπ ππ ππππππππππ.Β Humility and generosity are extremely valuable tools to smooth over feelings of frustration.
βοΈππ‘π πππ’π ππ§π ππ°π’πππ‘
New patients arenβt show dogs.Β πΒ Donβt make them jump through hoops to get the thing they actually want from a New Patient Special or try to upsell them if they respond to a Facebook ad or a Groupon.Β Even if theyβre getting the service at a discounted rate, treat them as you would any other patient.Β ππ‘ππ² π°ππ§π, ππ§π ππ±π©πππ, π ππ¨π§π¬π’π¬πππ§π ππ±π©ππ«π’ππ§ππ.
βοΈπππ«π πππ₯ππ¬
ππ‘π’π¬ π’π¬ ππ‘π #π π«πππ¬π¨π§ ππ‘π’π«π¨π©π«ππππ¨π«π¬ π ππ π¨π§π-π¬πππ« π«ππ―π’ππ°π¬.Β 10 or 15 years ago, before the dominance of social media, hard sales might have been a little easier to get away with.Β There are a lot of people who donβt respond well to these tactics and theyβre usually very vocal on social media. π©βπ»
Bad reviews cost you money.Β The unfortunate part is youβll never know how much.Β Be compassionate.Β Control what you can and donβt lose sleep over what you canβt.Β If youβd like me to personally go over your online presence and discuss how you might be able to leverage reviews to attract more qualified ideal patients go to: www.ContentIntoPatients.com to schedule your one-on-one Strategy Session.
#DRNICKSILVERI #LVRGMEDIA #CHIROPRACTICMARKETING
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