In this episode, Tracey Leak discusses the four stages ofhiring a successful team for franchisees. She emphasizes the importance of understanding who to hire, conducting effective interviews, implementing a thorough induction process, and providing ongoing support and development for new employees. By focusing on personality traits and cultural fit rather than just skills, franchise owners can build a more cohesive and effective team.

Chapters

00:00 Introduction to Hiring for Success

05:09 Stage One: Defining the Ideal Candidate

10:57 Stage Two: The Interview Process

17:28 Stage Three: Induction and Training

23:40 Stage Four: Ongoing Development and Integration

Takeaways

Stage one is about understanding who you need to hire.

Focus on personality traits, not just skills.

Group interviews can save time, but one-on-one is oftenbetter.

Induction is crucial for new hires; have a plan.

Use the 'see one, do one, teach one' method for training.

Check in regularly with new employees to support theirdevelopment.

Hiring is about finding trainable individuals, not justskilled ones.

Create a culture of support and ongoing training.

An A to Z book can help new hires with common questions.

Prevention in hiring leads to better long-term employeeretention.

For more info: www.traceyleak.com

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