Commandment #5: Client Retention Is Not An Event, It Is A Daily Process<br />
We’ve all heard the terminology; “Flavor of the Month”, etc.  Once management acquires a reputation (internally) for managing this way, i.e. constantly shifting tactics (or worse – shifting strategies) – they risk losing both credibility and the attention span of their people.

Commandment #5: Client Retention Is Not An Event, It Is A Daily Process We’ve all heard the terminology; “Flavor of the Month”, etc. Once management acquires a reputation (internally) for managing this way, i.e. constantly shifting tactics (or worse – shifting strategies) – they risk losing both credibility and the attention span of their people.

Commandment #5: Client Retention Is Not An Event, It Is A Daily Process<br>
We’ve all heard the terminology; “Flavor of the Month”, etc.  Once management acquires a reputation (internally) for managing this way, i.e. constantly shifting tactics (or worse – shifting strategies) – they risk losing both credibility and the attention span of their people.

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The 5th Commandment – Client Retention Is Not An Event

The 5th Commandment – Client Retention Is Not An Event