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The 6th Commandment, Part 2 – When People Change, Everything Has the Potential to Change
The “Transition Lite” meeting is the key tool for dealing with changes in the client’s “Web of Influence®.”
Do you remember “Attitude & Action?” “Action” means, “whenever we perceive a threat to our client relationship, we will take every action we know to be effective to eliminate the threat and defend our contract.” Changes in the client’s Web of Influence are a threat – every time – no exceptions.
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By Tenacity, Inc.
5
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The “Transition Lite” meeting is the key tool for dealing with changes in the client’s “Web of Influence®.”
Do you remember “Attitude & Action?” “Action” means, “whenever we perceive a threat to our client relationship, we will take every action we know to be effective to eliminate the threat and defend our contract.” Changes in the client’s Web of Influence are a threat – every time – no exceptions.