Self-driving cars are no longer an idea of the future, but an innovation of the present. This life-saving technology has come off the television screen and onto the roads. In this episode, Jamie Boone, Vice President, Government Affairs, at Consumer Technology Association joins us to talk about this new reality and what to expect in the future … Continue reading Driving Into the Future →

It was the worst of times. It was the best of times. Well, for retailers, which one is it? Is the industry in a tug of war of experiencing both? Mark Mathews, VP of Research Development & Industry Analysis at the National Retail Federation sits with us to shed some light on today’s retail. We have your … Continue reading Retail Therapy: A Tale of Two Retails →

On the heels of Military Consumer Protection month, tune in to this episode of The Bistro to learn about the unique challenges that military families face as consumers and the businesses and organizations that work to help protect them. Melissa Bittner, Program Manager for BBB Military Line, and Steven J. Lepper, Major General, USAF (Ret.) … Continue reading Providing Protection for Military Consumers →

On this episode of Better Series, Rodd Wagner, Forbes Columnist, Author, and Researcher, shares the one must-have all companies need in order to cultivate a happy work culture. Wagner, with no apologies, helps us see that this one spark makes all the difference. Listen in for the details.

Gift cards are no new thing and appear to be the one consumer transaction that hasn’t evolved much over time. That is, until now. On this episode of The Bistro Jason Wolfe, Founder of GiftYa, explains how his company is revolutionizing the gift-giving industry providing consumers with a fresh gifting option. Listen in to find out more!

Communication skills are vital in the business world. From interacting with customers, employees, and other key stakeholders, business leaders abilities to effectively communicate speaks volumes to those invested in the company. To help share insight on the communication skills that every business leader needs, Richard McKeown, Founder & CEO of Richard McKeown Communications joined us on … Continue reading Leaders, No More Talking to Self →

On this episode of The Bistro, host Elaine Espinola and Project Director of BBB National Programs Podcasts dive deeper into the conversation surrounding the retail industry by revisiting three previous episodes that each introduced a layer to the discussion: Women’s Purchasing Power, BlackFriday.com, and A Parent’s Guide for Back to School Shopping. Check out this … Continue reading The Consumerism of Retail →

On this episode of the Better Series Erik Qualman, Motivational Speaker & Bestselling Author and owner of Equalman talks about how changes and advancements in technology are continually shaping the world around us. Listen in to learn more

Summer has just begun but there is no time to waste in thinking about one of the biggest shopping seasons of the year. Katherine Cullen, Director of Industry and Consumer Insights at the National Retail Federation joined us last summer to provide in-depth insights and advice on how to navigate the halls of back to … Continue reading A Parent’s Guide for Back to School Shopping →

Dispute resolution may sound deceptively simple, but let’s not be fooled. Listen in as Juan Herrera, National Director of Dispute Resolution Programs at BBB AUTO LINE explains the intricacies of dispute resolutions as it relates to cars.