In this episode of the Advancing Healthcare Innovation Show, we had the privilege of having Amy Prestifilippo, VP of Population Health at Advocare.
Starting as an elementary school teacher, Amy gradually transitioned to the healthcare domain, integrating her unique approach to simplifying complex scenarios.
Her extensive experience ranges from on-site patient care to working in the Patient-Centered Medical Home World, where she concentrated on streamlining each individual workflow in practice, optimizing it both for clinicians and payers.
In her tenure at Advocare, Amy recognized the need for a robust team and better infrastructure to support population health. As a result, departments for care management, value-based performance, data engineering, and analytics were formed building a well-rounded approach to population health.
We dive deep into the challenges, successes, and lessons learned from Amy that have shaped her approach to population health. This episode is packed with nuggets of wisdom on balancing technology, innovation, and care to truly advance healthcare.
Effective Simplification: Amy applies her teaching background to healthcare by starting with simple concepts and building complexity from there, easing the understanding and management of intricate healthcare systems.
Team and Technology Synergy: Building specialized teams and integrating the right technology are pivotal advances in Advocare's population health management, improving workflow and patient care efficiency.
Continuous Process and Technology Integration: Persistent efforts in improving patient care workflows and integrating technology demonstrate Advocare’s commitment to enhancing healthcare delivery and reducing clinician burden.
A little about Advocare: Based in Marlton, New Jersey, Advocare stretches across New Jersey and Pennsylvania, housing about 230 care centres. With adult primary care, pediatrics, and specialty as their main focus areas, they serve nearly 300,000 patients through nine programs in value-based care.
One key goal Amy and her team strived for was to provide consistent and updated information to the practices. Scorecards were introduced to monitor the cost and quality parameters allowing their practices to better cater to high-utilizing patients.
Overcoming operational challenges, like improving the social determinants of health screening protocol and enhancing workflows, Amy and her team use imaginative workarounds. Utilizing Power BI and data engineering skills, they created an efficient and robust dashboard for care management teams.
Currently, the primary technology objective for Amy and her team is to create a smooth workflow for annual wellness visits, aimed particularly at their increasing Medicare population. Simultaneously, Advocare maintains a firm commitment towards addressing social determinants, improving transitions-of-care, and optimizing workflows to benefit clinicians across multiple platforms.
We dive deep into the challenges, successes, and lessons learned from Amy that have shaped her approach to population health. This episode is packed with nuggets of wisdom on balancing technology, innovation, and care to truly advance healthcare.
Watch the full episode to gain from the invaluable insights Amy brings to the table. Don't forget to like, share, and subscribe for more enlightening conversations!
Follow Amy on LinkedIn: https://www.linkedin.com/in/amy-prestifilippo-mha-6889b152/
https://www.advocaredoctors.com/
#Healthcare #Innovation #PopulationHealth #PatientCare #WorkflowOptimization #Advocare #AmyPrestifilippo #ValueBasedCare #PediatricCare #PrimaryCare
The Advancing Healthcare Innovation Show started with the idea of wanting to highlight stories of what healthcare innovation truly looks like in action. Our mission, highlight real people who are really innovating within healthcare. Guests include healthcare entrepreneurs, providers, payers, and professionals from the investment community. We showcase little wins as well as valuable lessons learned from setbacks through these interviews. The real innovators in healthcare are often the ones in the trenches doing the work with razor-sharp focus. We find these innovators and bring their stories to light.
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