The Advisor Advancement Podcast Network

In this episode of Advisor Skinny, Mike discussed the Net Promoter Score or NPS. This client survey asks simply, "How likely is it that someone recommend you or your firm to a friend or a family member?" That's it. Join Mike as he reviews on what answers to this question mean and what to do with them when you have the answers.

On this episode of UnNiched, Flo Affatato Flo shares not only her experience and perspective but her thoughts on how to maintain gender identity when surrounded by the opposite sex. Flo knows a thing or two about succeeding in male dominated professions. Flo serves and CCO and CLO for Planning Alternatives, but before her success in the securities industry, she worked for the FBI. Flo became a member of the FBI’s Possible Club, an elite group of the Bureau’s best sharp shooters.

In this episode of Advisor Skinny, Mike dives in to the 80/20 rule that state approximately 80% of revenue is generated by 20% of clients. Mike goes a little deeper and suggests that the top 5% of clients are generating about 40% of revenue, the top 10% of clients are generating 60% of revenue, and so on. Figuring out these these numbers can transform the way business is managed. Join Mike as he explains how.

In this episode, Mike Walter discusses the top 20 most important relationships in business.These people will drive the majority of the business in the majority of the assets and the majority of the revenue into a successful practice. Utilizing these relationships is instrumental because they can be like free ambassadors.

In this episode of Advisor Skinny, Mike discusses total customer value. This is the first number you need to know in order to grow your business. It is important to know what your average client is worth to you so that you can, first of all, figure out what can you afford to pay to acquire your next client. Throughout this episode, Mike walks you through a potential method for properly quantifying your client base.

In this episode of Advisor Skinny, Mike discusses "hindsight 20/20," but looks at it from a different perspective. His question encompasses the idea that if you had the ability to look back in time, would your position today line up with what you wanted to accomplish when you looked into the future? By utilizing this question, you can assist not only your own business, but the satisfaction level of your clients.

In this episode of UnNiched, we hear from Samantha Arsenault-Livingstone as she describes the terrifying moment that changed her life. It was every parent’s worst nightmare as Samantha sat helplessly in a corner as emergency medical staff responded to a code on her young daughter. And in that moment Samantha’s lifelong belief that if she just tried hard enough, she could control all the things came crashing down. From a young athlete struggling with body image to young woman standing on top of the Olympic podium wearing a gold medal around her neck, Samantha struggled with perfectionism. She believed that if she just tried harder, she could achieve the result she wanted until the moment she couldn’t. And as her daughter’s heart began beating again, Samantha’s heart began beating again. She gave herself permission to feel pain, accept and welcome failure, and begin her journey toward a more joyful and present life. Join me for an empowering, soul-stirring conversation with Olympic gold medalist, high performance coach and consultant, transformational speaker, educator, and creator of the incredible Rise Free Academy, Samantha Arsenault-Livingstone. 

In this episode of Advisor Skinny, Mike explores the three different levels of commitment: verbal, written, and monetary. These levels are a foundational element when transitioning an individual from a prospect into a client. People often need time to be able to digest the process in smaller pieces, so it is unrealistic to expect that they will sign their portfolio over to you after a single meeting. By understanding and utilizing the three levels of commitment in your process, you can help individuals to leave the first appointment with the proper frame of mind and create the need to return with solutions.

In this episode of Advisor Skinny, Mike explains how his team uses the marketing funnel when moving individuals from a prospective client to an onboarding client. By implementing the marketing funnel "assembly line" system into your practice, time can be saved and value added when it comes to the personal relationship you need to form with your clients.