In this episode, I interview Ms. Laura Bechtel, Library Director at the Butt-Holdsworth Memorial Library (Kerrville, Texas) to discuss the concept of excellence in library management, and what it means to be an effective library. Charles G. Chandler, Ph.D. [email protected] Website for reference: Butt-Holdsworth Library

In this episode, I discuss the benefits of organizational effectiveness, and in particular, examples of benefit exchanges at the supply/demand interface (i.e., between the organization and its environment). Charles G. Chandler, Ph.D. [email protected]

In this episode I discuss the widespread prevalence (but low recognition) of ‘efficiencyism’ in organizations, that is, a belief in the tenets of efficiency without questioning its assumptions and consequences in specific circumstances. ‘Efficiencyism’ often holds organizations back from realizing their true potential for three reasons: 1) systems theory tells us that an efficiency improvement … Continue reading 010 Why ‘efficiencyism’ holds us back →

In this episode I discuss a question that is central to this podcast, “What is organizational effectiveness?”  It is an interesting story, and you will want to tune in. Models of organizational effectiveness that are discussed: The goal model The system resource model The internal congruence or efficiency model The human relations model The multiple constituencies model … Continue reading 009 What is organizational effectiveness? →

In this episode I interview Ms. Rachel Ponte, co-owner of the Rancho Ponte Vinyard and Winery near Fredericksburg, Texas. Website for reference: RanchoPonte           Charles G. Chandler, Ph.D. [email protected]

In this episode I interview Mr. Jeryl Hoover, Executive Director of the Pioneer Museum in Fredericksburg, Texas. The museum is located in the City of Fredericksburg on a 3 acre campus near downtown and tells the story of German immigrants that founded the city. Website for further information: Pioneer Museum: http://pioneermuseum.net/ Charles G. Chandler, Ph.D. … Continue reading 007 What does it take to manage a historical museum? →

In this episode I visit the City of Kerrville (Texas) to discuss the management of water and sewer services with Ms. Kristine Day (Deputy City Manager) and Mr. Stuart Barron (Director of Public Works). Website for further information: City of Kerrville: http://kerrvilletx.gov/index.aspx?NID=80 Charles G. Chandler, Ph.D. [email protected]

In this episode I discuss how the visible hand of management (described by Alfred D. Chandler, Jr.) may have replaced the invisible hand of the free market (first mentioned by Adam Smith), so that our economy can now be characterized as one dominated by managerial capitalism rather than free market capitalism. This has implications for … Continue reading 005 Managerial capitalism anyone? →

In this episode, I interview Mr. John Helm, General Manager of the YO Ranch Hotel and Conference Center in Kerrville, Texas. Web sites for reference: YO Ranch Hotel & Conference Center: http://www.yoranchhotel.com/ 1859 Hotels: http://www.1859historichotels.com/ Charles G. Chandler, Ph.D. [email protected]

This is our first episode on non-profit organizations. I interview Mr. David Howard, Executive Director of the Hill Country Arts Foundation (HCAF) in Ingram, Texas. HCAF is a center for the visual and performing arts founded in 1959 on 14 acres of land along the Guadalupe River. HCAF includes a 722 seat outdoor theater (the … Continue reading 003 What does it take to manage a visual and performing arts center? →