The Age of Organizational Effectiveness -- hosted by Charles Chandler

In this episode, I am joined by Glenda Eoyang, who along with her coauthor (Royce Holladay), wrote the book, Adaptive Action: Leveraging uncertainty in your organization. Glenda is the founding director of the Human Systems Dynamics Institute. We discuss her book and her approach to organizational uncertainty. You can connect with Glenda at the HSDI … Continue reading 122 – Adaptive action →

In this episode, I am joined by Deborah Westphal, author of the book: Convergence: Technology, Business, and the Human-Centric Future. Deborah has been helping major companies craft their approach to a human-centered future for 30 years. She is a passionate humanist, operating in a technology-connected world. You can connect with Deborah at her website: www.deborahwestphal.com/ … Continue reading 121 – Convergence →

In this episode, I talk with Storm Cunningham, author of the book, Reconomics: The path to resilient prosperity. Storm is the Executive Director of the RECONOMICS Institute in Washington, D.C. (The Society of Revitalization & Resilience Professionals) and editor of REVITALIZATION (The Journal of Economic & Environmental Resilience). He has authored a total of three books (listed … Continue reading 120 – Reconomics →

Today I talk with Sam Yankelevitch, author of the book, Walking the Invisible GEMBA: Discover the hidden link between communication and quality. ‘Gemba’ is a Japanese word for the real place where the action happens — or the place where the crime is committed. Sam is an expert in finding and removing sources of waste … Continue reading 119 – The invisible GEMBA →

Anthropologists tell us that anatomically modern humans (i.e., Homo Sapiens) emerged about 300 thousand years ago during the Pleistocene era on the African savannas. For over 95% of their history (until the present day), modern humans have been exclusively hunter/gathers, that is, they explored the bounty of nature in small bands, adapting their behavior as … Continue reading 118 – Out of the African Pleistocene →

In this episode, I offer three stories that illustrate the power of storytelling. Stories can be used to knit threads together, shape how we see things, and derive power from the outcomes that they describe. If you are going to change the world, it helps to first illustrate how to change a small part of … Continue reading 117- The power in storytelling →

Today we are at Episode 116 and I am calling it “The management technology your organization needs” [as a footnote, much of today’s content was originally released in May 2017 as Episode 65]. At the end of today’s episode, I will reflect on the fact that this is the 5th anniversary of the start of … Continue reading 116 – The management technology your organization needs →

In this episode, I am joined by Adam Braus — an author, consultant, and university professor who lives in San Francisco, California. He focuses on change, innovation, and new forms of leadership. We talk about his recent book, Leading Change at Work, which offers a unique approach to bringing about change (nemawashi). You can find … Continue reading 115 – Anyone can lead change →

In this episode, I interview David Childs, Ph.D., who is the author of The Organization Whisperer: The 12 Core Actions that Ripple Excellence through your Organization. Join us as we explore key areas of focus for any organization. The twelve core actions described in the book are: Communication; Worth; Purpose; Family; Decisions; Plan; Do; Measure; Processes; … Continue reading 114 – Whispering your organization to health →

In this episode, I am joined by Fred Spier, a retired senior lecturer in big history at the University of Amsterdam, The Netherlands. We discuss his most recent book, Big History and the Future of Humanity. Fred describes how complexity multiplied during the expansion of the universe, beginning with the Big Bang and leading to … Continue reading 113 – The Future of Humanity →