The Agentic AI Podcast

The Agentic AI Podcast

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The Agentic AI Podcast episodes

  • "How AI Voice Bots Are Revolutionizing Restaurant Bookings and Customer Service"

    "Just ask Dave send him a text"

    The AI Voice Bot Podcast explores how AI-powered voice bots are transforming the hospitality industry. Traditional restaurant booking systems often fail during peak times like Melbourne Cup and Christmas, leading to missed revenue and frustrated customers. AI voice bots solve this by proactively calling past customers, offering personalized booking options, and even upselling premium packages.

    A Melbourne restaurant case study showed 72% booking success and an 18% increase in average spend during a 10-day campaign. These systems comply with Australian privacy laws, integrate with popular platforms like OpenTable and ResDiary, and can adapt to multiple languages and accents.

    Beyond restaurants, this technology has the potential to reshape hospitality – from hotels to spas – by improving customer experiences and reducing no-shows, while offering quick ROI compared to extra staffing.

    The big takeaway: AI voice bots aren’t just helping businesses stay competitive; they’re redefining customer service through personalization, efficiency, and smarter interactions.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"


    6 min
  • Junee is transforming routine financial follow-ups

    "Just ask Dave send him a text"

    The AI Voice Bot Podcast—hosted by Dave, a 20-year veteran in voice technology explores how AI voice assistants like Junee are transforming routine financial follow-ups such as payment reminders, tax deadlines, and document requests. Unlike ineffective emails and texts, Junee makes real, interactive phone calls using advanced natural language processing, adapting its approach to client responses. Businesses report faster payments, improved compliance, and major time savings up to 15 hours a week while client satisfaction rises thanks to consistent tone and 24/7 availability. With easy integration into platforms like Xero and MYOB, firms can start small with “micro-bots” and expand into more complex tasks, shifting focus from repetitive admin to higher-value strategic work.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"


    5 min
  • "ib2: The Platform Testing Human and AI Call Centre Agents to the Same High Standard"

    "Just ask Dave send him a text"

    The AI Voice Bot Podcast, hosted by Dave — a voice tech expert with over 20 years’ experience — explores the future of customer service in an AI-driven world. The focus is on ib2, a new platform built to ensure consistent quality across both human and AI call centre agents.

    Unlike traditional QA, which samples a small fraction of calls and takes weeks to review, ib2 tests thousands of interactions in hours using the same benchmarks for both agent types. It runs realistic scenarios — including varied accents, background noise, and unscripted changes — and measures accuracy, speed, tone & empathy, compliance, and escalation handling.

    The system can assess nuanced qualities like empathy in both humans and AI, pinpointing when a bot needs retraining or when a human needs coaching. Insights from ib2 are helping companies allocate tasks strategically, with AI excelling in certain technical issues and humans handling emotionally sensitive situations.

    The result is augmented customer service — technology enhancing human performance — with every interaction meeting the same high standard, regardless of whether it’s handled by a person or a bot.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"
    6 min
  • Junee the collection Officer

    "Just ask Dave send him a text"

    Late payments are draining over $3 trillion globally each year, especially hitting small and medium businesses. But a breakthrough may be here — an AI voice bot named Junee, powered by ib2, is changing the game in accounts receivable.

    Junee connects directly to CRM and accounting systems to make intelligent, natural-sounding follow-up calls. One firm using it saw payments arrive 42% faster and reduced staff time spent chasing payments by 78%. With advanced security, audit trails, real-time data access, and support for multiple languages, Junee can handle anywhere from 10 to 10,000 calls effortlessly.

    The psychological edge? Customers often feel more comfortable speaking to a bot — removing embarrassment and stress from the conversation.

    It’s not about replacing people — it's about freeing them to focus on more complex issues while Junee handles the routine follow-ups professionally, securely, and efficiently.

    💡 Powered by ib2. Built for results.

    🎧 Want to learn more? Follow the AI Voice Bot Podcast or just ask Dave.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"


    6 min
  • voice v text

    "Just ask Dave send him a text"

    🎙️ Summary – AI Voice Bot Podcast Episode

    In this episode, Dave explores a surprising shift in customer communication—AI voice bots are outperforming text messaging in response rates, with up to 65% engagement compared to SMS's 25%. Despite SMS boasting a 98% open rate, people often ignore texts, while voice still commands attention and urgency.

    Listeners learn that AI voice bots today are natural-sounding, emotionally responsive, and capable of handling complex tasks like appointment rescheduling in a single call. They also offer cost savings over time and fewer compliance hurdles than SMS.

    Dave breaks down where voice bots shine—reducing no-shows, collecting documents, handling urgency, and creating more personal, adaptive experiences than traditional methods. The future of customer engagement may actually feel more human, not less, thanks to smarter voice tech.

    Brought to you by Dave at AI Voice Solutions, with over 20 years of experience helping businesses transform customer service with voice automation.

    💡 Got a question or topic idea for the next episode? Just ask Dave.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"


    6 min
  • The Ultimatum for CEOs

    "Just ask Dave send him a text"

    This episode explores the mounting pressure on global CEOs to deliver real business value from AI—or risk being replaced.

    🔑 Key Highlights:

    • 74% of CEOs fear losing their jobs within two years if they can’t prove AI ROI.
    • 70% are already seeing peers ousted for failing to execute effective AI strategies.
    • Over 50% believe their competitors have more advanced AI systems in place.
    • 94% think AI could outperform their board in decision-making, and 89% say AI could create better strategic plans than their executive teams.

    ⚠️ Critical Pitfalls:

    • 87% fall into the “AI commodity trap,” wrongly assuming generic tools can compete with tailored solutions.
    • 35% admit their own AI projects are mostly “AI theatre” — more about image than impact.
    • 94% suspect employees are using generative AI like ChatGPT without authorization.
    • 37% have paused AI projects due to regulatory uncertainty.

    🚀 The Emerging “AI-Fluent CEO”:

    The episode introduces the idea of a new executive archetype — the AI-fluent CEO — a leader who bridges tech and business, collaborates with AI as a strategic partner, and steers the company through a historic transformation.

    🧠 Final Takeaway:

    Readiness isn’t optional. CEOs must rapidly evolve — not just by adopting AI, but by reimagining leadership itself. Those who can’t adapt in the next two years may be left behind.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"
    6 min
  • Turning the Tables on Scammers

    "Just ask Dave send him a text"

    In this powerful episode, host Dave explores how AI voice bots—powered by ib2—are being used to fight back against the $90 billion lost annually to scams in the U.S. Instead of just blocking calls, a major financial institution is deploying highly realistic AI bots to engage scammers in conversation, waste their time, and gather intelligence.

    These bots use regional accents, humor, and lifelike personalities to fool scammers while collecting valuable data about their techniques. This intelligence is then shared across fraud prevention systems, telecoms, and government agencies—dramatically reducing scam detection times from days to minutes.

    Key Highlights:

    • Honeypot strategy lures scammers to AI-controlled numbers
    • Real-time data feeds boost fraud prevention accuracy
    • Ethical safeguards ensure AI is only used against active fraudsters
    • Originated from a university research project, now scaled nationally

    This episode reveals how conversational AI is being used not just to assist humans—but to protect them. A must-listen for anyone interested in the future of AI, fraud prevention, and ethical tech innovation.

    Want to learn more? Just ask Dave.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"
    6 min
  • Intelligent Hospitality with AI Voice Assistants

    "Just ask Dave send him a text"

    In this episode, host Dave explores how AI voice bots—powered by ib2—are transforming the hospitality industry, with a spotlight on holiday parks handling over 10,000 guest inquiries per month using a single AI assistant.

    Listeners learn how this system goes far beyond answering calls. It manages bookings, provides local recommendations, speaks multiple languages, and boosts revenue through contextual upselling—all while operating 24/7 without human fatigue.

    Highlights include:

    • 23% increase in after-hours bookings
    • 15% boost in add-on sales
    • Smart upselling with a 35% higher acceptance rate
    • Built-in emergency protocols for human escalation
    • Dynamic local knowledge (like dog-friendly beaches or real-time weather)

    The episode also explores the future of AI in hospitality—proactive outreach to guests, integration with smart systems, and even predictive services based on booking trends.

    Whether you're in tech, tourism, or just curious about AI, this episode shows how voice bots are delivering better guest experiences and real business results.

    Want to know how your business could benefit? Just ask Dave.
    Follow and share the podcast to stay on the cutting edge of AI voice innovation.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"


    7 min
  • Revolutionising Sales with AI Voice Bots

    "Just ask Dave send him a text"

    AI Voice Bot Podcast – Revolutionising Sales with AI Voice Bots

    In this episode of the AI Voice Bot Podcast, host Dave, a seasoned expert with over 20 years in voice technology, explores how AI voice bots are transforming sales processes. These bots aren’t just automated systems—they use advanced natural language processing to understand context, emotion, and adapt their tone in real time, delivering a highly human-like interaction.

    The conversation highlights four key ways AI voice bots are changing sales:

    1. Instant engagement: Bots like Leadib2 can call web leads within 15–30 seconds of a form submission, dramatically improving conversion rates by reaching prospects while they’re still interested.
    2. 24/7 lead qualification: Bots such as ib2 qualify and score leads any time of day, routing hot prospects directly to sales reps without delay.
    3. Reactivating dormant leads: AI bots run outbound campaigns that personalize outreach to old or unresponsive contacts, boosting conversion rates significantly.
    4. Empathetic lead nurturing: Bots maintain ongoing, natural conversations that build rapport, checking in with prospects and adapting to their emotional cues, helping keep your brand top-of-mind.

    The episode also discusses real-world use cases in industries like real estate, finance, and B2B services, where quick and consistent follow-up is crucial. Importantly, the technology is designed to complement, not replace, human sales teams by handling repetitive, time-sensitive tasks while passing complex calls to humans.

    The future of sales lies in the smart balance of AI efficiency and human empathy—enabling businesses to engage every lead, every time, and ultimately close more deals.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"
    6 min
  • AI voice assistants are transforming higher education

    "Just ask Dave send him a text"

           🎙 AI Voice Bot Podcast – Episode Summary

    Hosted by Dave, a seasoned expert with 20+ years in voice and AI solutions, this episode dives into how AI voice assistants are revolutionizing education.

    🔍 Key Highlights

    • Next‑gen academic voice bots can understand and answer university‑level questions, drawing from course materials, lecture notes, and academic databases.
    • These systems personalize learning, adapting to each student's style—whether through visual aids, simplified language for ESL learners, or pacing adjustments.
    • They ensure accuracy by sourcing information only from verified, university-approved content.
    • Real-world impact: Improved assignment completion, exam prep, and reduced student stress.
    • Exam preparation gets a major upgrade with:
      • Tailored revision sessions
      • Verbal quizzes
      • Simulated exam environments
      • Tracking of past mistakes for targeted study
    • The benefits extend beyond individual learners: professors can focus on deeper mentorship, and international students get ongoing pronunciation, vocabulary, and cultural-context support.
    • Future roadmap includes integration with virtual reality, emotional intelligence, and even more individualized learning paths.
    • Ultimately, these tools are democratizing access to high-quality education—making meaningful learning support available to all, anytime.

    📣 Get in Touch

    Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

    • 🌐 Website: ai-voice.ai
    • 📞 Book a Call: Schedule a 30-min chat
    • 🔗 LinkedIn: Dave
    • 💬 Text "Just ask Dave"



    6 min

About The Agentic AI Podcast

From the publisher's feed

Navigate the fast-moving world of AI agents, automation, and intelligent workflows with The Agentic AI Podcast. Hosted by Dave, a long-time voice and AI specialist with more than 20 years of…