In this episode of The Agile Diaries, Niamh Trundle speaks with Ket Patel, founder of Change Agitators and co-creator of The Change Chair. Ket shares insights from two decades in transformation, unpacking why organisations often misdiagnose “resistance” and how reframing it as sense-making creates healthier, more successful change.
They explore the relationship between agility and change, the importance of psychological safety, and how leaders can cultivate space, framing, and accountability for productive conflict. Ket also reflects on learning culture, the future of change professionals, and how scepticism, humility, humour, and collaboration will define effective change leadership in the years ahead.
Ket is the founder of Change Agitators, an organisational change and coaching consultancy that helps remove the friction senior leaders often feel when implementing change. He is a Change Management Institute Accredited Master Practitioner with a specialism in building internal organisational capability and is also an Agile Change Management coach. He has over 20 years' experience leading operating model redesign, technology enabled transformation and leadership development programmes focused on culture and change capability. Ket along with his team of Agitators bring their pragmatic and honest mindset and their years of hands-on experience to shape the behaviours and process that will help your organisation to become truly adaptable to change.