The Catalyst by Softchoice

The AI Adoption Episode: Freedom & Frameworks That Actually Work


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What if the best employee AI adoption strategy is one most companies refuse to try?

While business leaders rush to mandate AI from the top down, Softchoice discovered something counterintuitive: the most successful transformations happen when you let people experiment on their own terms. (Safely!)

This episode takes you inside Softchoice's organic approach to AI adoption—from a VP who started experimenting with AI nine months before ChatGPT launched, to an engineering team that went from skepticism to shipping code in a single prompt, to a solutions architect who hit 300% of plan by letting AI handle his meeting notes.

You'll learn:

  • Why psychological safety beats corporate mandates for technology adoption
  • How to balance experimentation with responsible guardrails
  • The "crawl, walk, run" framework that scales innovation
  • Why one person with AI can match an entire marketing department's output

Featuring:

  • Craig McQueen, VP of AI Solutions, Softchoice
  • Andrew Campbell, Engineering Manager – App Development & AI Solutions, Softchoice
  • Geoffrey Whalley, Solutions Architect, Softchoice
  • Danielle Ryterband, Associate General Counsel & Privacy Officer, Softchoice

This isn't just an AI story. It's a framework for how change actually happens in organizations—and how IT leaders can apply it to any transformative technology.

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This episode is brought to you by Arctic Wolf Incident Response.

When a cyber attack hits, Arctic Wolf's insurance-approved team gets you back to business fast with 24/7 containment, digital forensics, and full business restoration.

Learn more at softchoice.com/arcticwolf

#ArtificialIntelligence #ITLeadership #DigitalTransformation #ChangeManagement #Softchoice #MidMarketIT #AIAdoption

The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.

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The Catalyst by SoftchoiceBy Softchoice

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