In this episode, host Joe Watkins welcomes Manjit, a 3-time founder and veteran architect (formerly of Ocado and HBO), to discuss the shift from experimental AI pilots to enterprise-grade automation. As a co-founder of Kritmatta, Manjit shares how his team is solving the "trust gap" by building AI agents that are deterministic, auditable, and grounded in real-world business context.

• The Problem with "Prompt Chains": Why traditional chatbots often fail in business settings due to hallucinations, and how Kritmatta uses fixed execution graphs to ensure reliability.
• The System of Context: A look at the technical challenge of "entity resolution"—connecting a stray WhatsApp message to a specific HubSpot deal and an email thread to create a unified knowledge graph.
• SME-First Automation: Why small to medium enterprises (starting with recruitment firms) are the "wedge" for AI adoption, as they often lack the engineering teams to build these complex systems themselves.
• Multi-Agent Situational Awareness: A peek into the roadmap where multiple agents across different channels (LinkedIn, Calendar, CRM) share intelligence to assemble insights automatically without being asked.
• The "Boring" Rule of Success: Manjit’s advice for business owners: don't start with a grand vision. Instead, pick one "boring," repetitive process, put a human in the loop, and scale only once trust is earned.

The transition from traditional SEO to AI-driven search is transforming how brands reach their audiences. In this debut interview, host Joe Watkins, Managing Director at Epoch AI Consulting, sits down with Lucile Ripa, founder of FanePath AI and former Head of Analytics at Wunderman (WPP).

Together, they dive into the complexities of Large Language Model (LLM) optimization and how marketeers can adapt to a landscape dominated by players like OpenAI and Anthropic.

In this episode, we explore:

• The Evolution of Search: Why traditional SEO is no longer enough in the age of AI chat.
• Strategies for Visibility: How FanePath AI helps global companies stay relevant across different AI providers.
• Tactical Advice: Practical tips for navigating AI search optimization and evolving ad models.
• Unified vs. Fragmented Strategies: Does a single approach work for both ChatGPT and Claude?

Whether you're a data leader or a marketing professional, join us for a deep dive into the front lines of the AI Epoch.